Alexis McKelphin
Temple Hills
Overview
7
7
years of professional experience
Work History
History Teacher
Prince George’s County Public Schools
09.2023 - Current
- Developed and delivered comprehensive lesson plans aligned with state curriculum standards, accommodating diverse learning needs
- Utilized digital platforms to create interactive presentations and assignments, increasing student engagement
- Analyzed student performance data to inform strategies, leading to a 15% increase in test scores
- Fostered a positive and inclusive classroom environment while managing behavior effectively
- Collaborated on curriculum development and participated in school-wide initiatives
Administrative Assistant
Silver Mirror
04.2022 - 09.2023
- Managed scheduling and correspondence for a high-volume office, ensuring efficiency
- Maintained digital and physical filing systems, organizing records while ensuring confidentiality
- Supported internal communication efforts, including drafting and distributing memos
- Assisted in event planning and execution, liaising with stakeholders and vendors
Wax Specialist
European Wax Center
01.2022 - 09.2023
- Provided personalized services to an average of 40-50 clients weekly, ensuring a professional and welcoming experience
- Increased client retention by promoting customized care plans and achieving a 20% growth in repeat appointments
- Maintained compliance with safety and hygiene standards, contributing to high customer satisfaction rates
Customer Service Representative
BestBuy
02.2018 - 03.2020
- Delivered exceptional customer service by addressing inquiries and resolving complaints
- Assisted customers in selecting products and navigating options tailored to their needs
- Collaborated with team members to meet sales goals while maintaining a high standard of service
- Handled escalated issues professionally, ensuring positive resolutions
Education
Bachelor of Arts - History
University of Maryland Global Campus
Hyattsville, MD08-2023
Skills
- Research and Analysis
- Public Speaking and Presentation
- Community Engagement and Outreach
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Verbal and Written Communication
- Organizational and Administrative Support
Timeline
History Teacher
Prince George’s County Public Schools
09.2023 - Current
Administrative Assistant
Silver Mirror
04.2022 - 09.2023
Wax Specialist
European Wax Center
01.2022 - 09.2023
Customer Service Representative
BestBuy
02.2018 - 03.2020
Bachelor of Arts - History
University of Maryland Global Campus
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