Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Alexis Roberson

Frederick,MD

Summary

Highly organized and detail-oriented professional with a strong background in HR and administrative tasks. Proven ability to effectively manage multiple responsibilities and deliver exceptional Results. Seeking a challenging position where I can utilize my skills and contribute to the success of the organization. Seeking a long-term position with a company that offers opportunities for growth and professional development. Results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Talent Acquisition Manager

ThompsonGas
08.2023 - Current
  • Serves as the main point of contact for posting new job requisitions to internal and external recruitment sites
  • Responsible for managing full-cycle recruitment for all non-DOT positions company-wide.
  • Conducts new-hire orientations virtually and /or in person for new ThompsonGas employees
  • Attends local and national recruiting events to build applicant volume and increase network
  • Coordinated job fairs and campus recruiting events to attract top talent from diverse backgrounds.
  • Developed and implemented talent acquisition strategies to enhance recruitment process efficiency.
  • Oversaw internship program, creating valuable talent pool for future hiring needs.
  • Collaborated with hiring managers to identify staffing needs and role requirements.
  • Developed strong relationships with hiring managers to understand departmental goals and required candidate profiles, leading to more accurate talent matches.
  • Utilized applicant tracking systems to streamline candidate sourcing and tracking processes.
  • Managed onboarding processes, fostering a positive experience for new hires from day one.
  • Trained and mentored junior recruiters on best practices in talent acquisition techniques.
  • Analyzed recruitment metrics to refine sourcing strategies and improve overall candidate quality.
  • Established relationships with external agencies, enhancing talent pool access for critical roles.
  • Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
  • Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
  • Devised hiring and recruitment policies for a1,700-employee company.

Administrative Assistant/Front Desk Receptionist

DataLab USA
11.2022 - 08.2023


  • Coordinated scheduling and logistics for meetings, ensuring optimal use of resources
  • Assisted in preparing reports and presentations, ensuring accuracy and clarity of data.
  • Assisting with timesheet tracking for over 100 employees, ensuring accurate and timely submissions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managing SharePoint calendars and pages, ensuring up-to-date information for employees.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Planning and executing company events throughout the year, fostering employee engagement and team building.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Communicating company announcements and updates through Teams Channels.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Monitoring and managing supply inventory to ensure a well-stocked office.
  • Maintaining the front desk, providing excellent customer service to clients and managing package deliveries.
  • Tracking and notifying recipients of incoming packages through a delivery log system.
  • Ensuring a safe and clean office environment by adhering to health and safety protocols.
  • Preparing conference rooms for meetings, interviews, and other events.
  • Assisted clients in planning travel itineraries and booking accommodations, ensuring alignment with preferences.

Management Trainee - College Internship

Enterprise
05.2021 - 06.2021
  • Managed incoming phone inquiries regarding car rentals, providing information and assistance to customers in a professional office environment.
  • Utilized a tablet to facilitate car rentals for guests, including upselling additional services and options as appropriate.
  • Consistently achieved daily performance metrics and targets.
  • Managed daily operations to enhance customer service and efficiency.
  • Collaborated with cross-functional teams to streamline communication and project execution across departments.
  • Implemented process improvements that reduced delays in project timelines and enhanced overall workflow efficiency.
  • Assisted in the preparation of reports for management, ensuring accuracy and clarity in data presentation.
  • Supported senior management in strategic planning initiatives by conducting market research and analysis of industry trends.
  • Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.

Shift Supervisor

CVS Pharmacy
04.2020 - 08.2020
  • Provided exceptional customer service by assisting customers, addressing their inquiries or concerns, and resolving any issues promptly and professionally.
  • Processed transactions accurately and efficiently using the cash register and point-of-sale system.
  • Assisted the Shift Supervisor and store management in supervising and leading the store team. This includes providing guidance, coaching, and support to team members and ensuring adherence to company policies and procedures.
  • Assisted with opening and closing procedures, including preparing the store for daily operations, ensuring proper cash handling, and securing the store at the end of the day.
  • Managed inventory levels, ensuring accurate stock levels, and performing regular inventory counts. Collaborate with a team of 6 to restock shelves and maintain a well-organized store layout.
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Coordinated staff schedules to optimize coverage during peak hours and minimize labor costs.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Bachelor of Science - Business Management, Human Resources Concentration

Delaware State University
Dover, DE
05-2022

Skills

  • Adaptability
  • Teamwork and Collaboration
  • Data entry
  • Computer skills
  • Administrative support
  • Proficient in Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
  • Critical thinking
  • Strong problem solver
  • Dedicated team player
  • Scheduling and calendar management
  • Appointment scheduling
  • Relationship building
  • Event coordination

Websites

Accomplishments

    Earned two promotions at ThompsonGas due to consistently high performance and impactful contributions.

Certification

AIHR Recruiting and Sourcing

Timeline

Talent Acquisition Manager

ThompsonGas
08.2023 - Current

Administrative Assistant/Front Desk Receptionist

DataLab USA
11.2022 - 08.2023

Management Trainee - College Internship

Enterprise
05.2021 - 06.2021

Shift Supervisor

CVS Pharmacy
04.2020 - 08.2020

Bachelor of Science - Business Management, Human Resources Concentration

Delaware State University

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Alexis Roberson