Alexis Stephens
Baltimore
Summary
Dedicated professional with demonstrated strengths in customer service, time management and attention to detail. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
6
6
years of professional experience
Work History
Admissions Recruiter / Advisor
Baltimore City Community College
01.2023 - 09.2024
- Oversaw the admissions process for a community college with a student population of 2,000+, processing over 200 applications monthly.
- Advises students in the inquiry stage on the admissions process and opportunities at the College and deploy a personalized approach ensure high conversion/yield rates
- Coordinate communication with the student, internal and external offices regarding results of transcript evaluations and standing in the admissions process
- Led outreach initiatives that reached over 75 high schools annually, increasing the college's presence in underrepresented regions by 40%.
- Participated in college fairs, informational sessions, and other outreach events aimed at increasing visibility among prospective students.
Educational Assistant Intern
Katherine Johnson Global Academy
12.2021 - 12.2022
- Developed and maintained professional relationships with internal employees and students.
- Maintained confidentiality and discretion working with sensitive material.
- Facilitated small group instruction sessions, providing focused attention on specific topics or skills.
- Helped supervising teacher manage classroom and implement lesson plans.
- Participated in team meetings to discuss student performance and strategies for improvement.
Office Manager
Katherine Johnson Global Academy
01.2019 - 06.2022
- Built collaborative working relationships within organization to achieve goals.
- Served as point of contact for team of supervisors, owning complex and escalated issues.
- Coordinated office events, meetings, and appointments for staff members.
- Streamlined communication between departments to improve overall efficiency.
- Placed orders, monitored usage and coordinated stocking to control office supplies.
Education
B.S in Applied Psychology -
Coppin State University
Baltimore, MDSkills
- Higher Education Experience
- Recruitment strategy
- Computer Literacy
- Administration Support
- Analytical Skills
- Customer Service
- Problem Solving
- Student Retention
- Microsoft Suite
- Attention to Detail
Timeline
Admissions Recruiter / Advisor
Baltimore City Community College
01.2023 - 09.2024
Educational Assistant Intern
Katherine Johnson Global Academy
12.2021 - 12.2022
Office Manager
Katherine Johnson Global Academy
01.2019 - 06.2022
B.S in Applied Psychology -
Coppin State University
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