Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Thatcher

Cumberland

Summary

Versatile, customer-focused Sales Associate with extensive experience in retail environments. Demonstrates strong organizational and time management skills. Consistently welcomes and interacts with customers and provides in-depth product knowledge.

Overview

7
7
years of professional experience

Work History

Cook

Wholesome harvest
Frostburg
06.2025 - 09.2025
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Operated grills, fryers and broilers to cook items to quality guidelines.

Cashier

Wholesome Harvest Bakery
Frostburg
06.2022 - 09.2025
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Baker

Wholesome Harvest Bakery
Frostburg
06.2022 - 09.2025
  • Measured out ingredients accurately to ensure consistent product quality.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Packaged finished products into boxes or containers for delivery or sale in store.
  • Followed food safety guidelines while preparing all food items.
  • Stocked shelves with freshly-baked goods throughout the day as needed.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.

Cook

Firemans tavern
Midland
09.2022 - 01.2023
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Managed portion control using correct utensils during preparation and plating.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

Bartender

Firemans Tavern
Midland
09.2022 - 01.2023
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.
  • Performed opening and closing duties including restocking supplies.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Sales Associate

Sears
Cumberland
12.2018 - 03.2020
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed credit card transactions quickly and securely.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed transactions using a point-of-sale system.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Organized stockroom shelves according to size, color or style.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

High School Diploma -

Mountain Ridge
Frostburg, MD
06-2019

Skills

  • Customer service
  • Food safety
  • Cash handling
  • Product knowledge
  • Attention to detail
  • Problem solving
  • Inventory assessment
  • Store cleanliness maintenance
  • Customer assistance
  • POS systems
  • Cash register operation
  • Conflict resolution
  • Calm demeanor
  • Inbound and outbound calling

Timeline

Cook

Wholesome harvest
06.2025 - 09.2025

Cook

Firemans tavern
09.2022 - 01.2023

Bartender

Firemans Tavern
09.2022 - 01.2023

Cashier

Wholesome Harvest Bakery
06.2022 - 09.2025

Baker

Wholesome Harvest Bakery
06.2022 - 09.2025

Sales Associate

Sears
12.2018 - 03.2020

High School Diploma -

Mountain Ridge

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Alexis Thatcher