Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Williams

Pikesville

Summary

Detail-oriented and adaptable professional with tons of experience in customer service as well as logistics coordination and pharmacy operations. These roles have proven my ability to deliver excellent support while managing multiple priorities in fast paced environments. Skilled in handling administrative tasks, data entry, scheduling and documentation with accuracy and efficiency. Seeking a remote customer service or administrative support role to bring my communication and organizational skills to your team!

Overview

4
4
years of professional experience
2020
2020
years of post-secondary education

Work History

Dispatcher

Willing logistics
Aberdeen
09.2023 - 08.2025
  • Resolved any transportation issues by identifying solutions promptly and relaying to drivers.
  • Organized documentation for drivers to ensure timely drop offs and pickups.
  • Maintained price tickets, logbooks and mileage to abide by required guidelines.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents.
  • Maintained strong communication between drivers and brokers via email and phone.

Pharmacy Technician

Walgreens
Abingdon
02.2022 - 10.2023
  • Processed prescription orders accurately and efficiently for customers.
  • Maintained inventory levels and organized pharmacy supplies systematically.
  • Assisted customers with medication inquiries and provided clear information.
  • Ensured compliance with safety regulations and pharmacy policies consistently.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Collaborated with other healthcare professionals to ensure optimal patient care.

CSR -Transportation Coordinator

Bel Air Auto Auction
Aberdeen
03.2021 - 01.2022
  • Coordinated all incoming cars for the week with vendors.
  • Maintained accurate records of sales to ensure of a smooth auction process.
  • Managed the scheduling and negotiating of rates for deliveries with customers to maintain timely drop offs.
  • Proactively addressed and resolved transportation related delays.
  • Accurately enter all sales information including bidder numbers, pricing, and announcements to be displayed for internet and floor bidders.

Education

James Madison High School
Atlanta , GA

Skills

  • Customer relationship management
  • Supply chain logistics
  • Data entry accuracy
  • Effective communication
  • Conflict resolution
  • Time management
  • Team collaboration
  • Attention to detail
  • Microsoft Office
  • Record keeping
  • Scheduling

Timeline

Dispatcher

Willing logistics
09.2023 - 08.2025

Pharmacy Technician

Walgreens
02.2022 - 10.2023

CSR -Transportation Coordinator

Bel Air Auto Auction
03.2021 - 01.2022

James Madison High School
Alexis Williams