Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexzander Woodward

Fruitland

Summary

Proven leader with experience at Chipotle Mexican Grill, adept in operations management and staff development. Excelled in enhancing customer satisfaction, streamlining operations for efficiency, and mentoring a team for peak performance. enhancing operational efficiency and customer satisfaction. Excelled in staff management and operations management, driving team performance and sales growth. Skilled in inventory control and team leadership.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Chipotle Mexican Grill
03.2022 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
  • Mentored and motivated team members to achieve challenging business goals.
  • Resolved customer complaints with professionalism, restoring trust and loyalty.
  • Trained new staff members, equipping them with skills needed for success in their roles.
  • Developed and enforced health and safety protocols, significantly reducing workplace accidents.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

Lake Forest High School
Felton, DE

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Food safety and sanitation
  • Training and development background
  • Employee scheduling
  • Budget control
  • Business development
  • Strategic planning skill
  • Sales forecasting
  • Business operations
  • Team leadership strength
  • Training and development skill
  • Teamwork and collaboration
  • Customer service
  • Effective leader

Certification

ServSafe

Timeline

Assistant General Manager

Chipotle Mexican Grill
03.2022 - Current

Lake Forest High School

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Alexzander Woodward