Alfonzo Washington
Silver Spring
Summary
Skilled in multitasking and problem-solving, I leveraged industry knowledge at Mr. Woods HVAC Service to enhance system efficiency and customer satisfaction. My expertise spans from technical repairs to project management, ensuring tasks are prioritized and completed within deadlines. Achievements include a significant improvement in operational productivity and a track record of resolving complex technical issues. Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Freelancer Maintains
Mr woods hvac service
North East
11.2023 - 11.2024
- Operated a variety of machinery and tools safely and efficiently.
- i was brought on as a maintenance technician doing jobs such as demolition electrical plumbing and hvac
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cell Phone Technician
Icanphixit
Landover
11.2016 - 08.2024
- Removed damaged components, assessed faults and repaired or replaced with new parts.
- Replaced defective parts on customer cell phones such as batteries or display screens.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Diagnosed and resolved hardware and software issues on a variety of mobile devices.
- Resolved customer complaints about the performance of their cell phones in a timely manner.
- Installed, set up and repaired devices and system components.
- Maintained accurate records of customer cell phone repairs and service requests.
Laborer
Skillforcelabor
Baltimore
11.2016 - 03.2022
- Cut materials into specified sizes for installation using tile cutters and power saws.
- Assisted with diverse construction challenges to help team and customer.
- Positioned, aligned or sealed concrete wall sections or pipes.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Worked with team members to ensure efficient workflow throughout the day.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Loaded or unloaded building materials to distribute machinery or tools.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
Education
Universal - Hvac
Vgi Training
D.c11-2024
Building Maintenance Technician - Building Maintenance Service Technician
Some Cet
Dc12-2010
Skills
- Multitasking and organization
- Problem-solving
- Industry knowledge
- Time management
- Project management
- Task prioritization
Certification
- building maintenance service technician
- 'hvac universal
Affiliations
- I play sports workout go bowl with my kids
Timeline
Freelancer Maintains
Mr woods hvac service
11.2023 - 11.2024
Cell Phone Technician
Icanphixit
11.2016 - 08.2024
Laborer
Skillforcelabor
11.2016 - 03.2022
Universal - Hvac
Vgi Training
Building Maintenance Technician - Building Maintenance Service Technician
Some Cet