Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alfred Hurd

1613 Fernwood Drive Upper Marlboro

Summary

Results-driven IT Manager with 14 years of experience in systems and network administration. Skilled in troubleshooting and resolving hardware, software, networking, cloud, and security issues. Experienced in implementing infrastructure improvements, security controls, and backup solutions. Knowledgeable in AWS cloud operations, security, monitoring, and automation.

Overview

1
1
Certification
16
16
years of professional experience

Work History

Amazon Web Services (AWS)
2018.09 - Current
  • Create and manage EC2 instances, VPCs, public/private subnets across Availability Zones, site-to-site VPN connections, load balancers, Directory Service, security groups, and VPC peering.
  • Create and deploy applications and environments using AWS Elastic Beanstalk.
  • Apply AWS security controls and manage IAM users, roles, and permissions.
  • Manage SSL/TLS and wildcard certificates using AWS Certificate Manager (ACM).
  • Perform EC2/EBS snapshots, backups, recovery, and target group registration for load-balanced applications.
  • Maintain Windows and Linux instances using AWS Systems Manager and Patch Manager.
  • Create and monitor Amazon RDS instances for SQL Server and PostgreSQL.
  • Monitor infrastructure and security events using CloudTrail, CloudWatch, AWS Inspector, and Security Hub.
  • Use AWS DataSync and Amazon S3 for file transfer, storage, and cloud backup.
  • Create and maintain public DNS records using Amazon Route 53.
  • Configure secure SFTP file transfers using AWS Transfer Family.

Cloud Engineering Support

Maryland Department of Health – Senior Drug Assistance Program
2021.05 - Current
  • Built and maintained EC2, VPCs, security groups, EBS volumes, Application Load Balancers, S3, Directory Service, Route 53 hosted zones, ACM, Amazon RDS for SQL Server, CloudTrail, and CloudWatch.
  • Configured and supported .NET Framework cloud solution in AWS, enhancing application reliability and performance.
  • Implemented encryption for EBS volumes, RDS storage, and data in transit to protect PHI and PII and support HIPAA requirements.
  • Configured and scheduled backups for Amazon RDS and EC2 instances, safeguarding data integrity and availability.
  • Performed vulnerability scanning using AWS Inspector and implemented security best practices with AWS Security Hub.
  • Scheduled server maintenance and patching with AWS Systems Manager and Patch Manager to ensure compliance and system security.
  • Configured secure SFTP file transfers using AWS Transfer Family.
  • Assisted in SOC 2 Type II audit processes by gathering necessary documentation and coordinating with stakeholders.

IT Manager

International Software Systems, Inc. (ISSI)
2011.01 - Current
  • Administer Microsoft Active Directory, Exchange, and Microsoft 365 user accounts, distribution groups, access, and authentication.
  • Create, configure, and support Windows Server domain controllers and Hyper-V virtual machines across multiple operating system versions.
  • Configure and support Microsoft 365 security controls, including MFA, Microsoft Defender, and mobile-device/application access.
  • Configure and troubleshoot SonicWall firewall rules, NAT policies, SSL VPN access, MFA, Geo-IP/IP filtering, and secure application access.
  • Monitored and responded to security incidents, including suspicious activity, malware, ransomware, and phishing, to protect network integrity and reduce risks.
  • Support ISO 27001 and SOC 2 security processes through security assessments, risk mitigation, access control, configuration management, continuous monitoring, and documentation.
  • Apply security and critical updates to endpoints, servers, and virtual machines using Kaseya and other administration tools.
  • Managed storage, encryption, backup, and recovery for server disks, QNAP NAS, Veritas Backup Exec, Carbonite, and cloud services, ensuring data integrity and availability.
  • Configure, maintain, and troubleshoot desktops, laptops, printers, servers, virtual machines, wired and wireless networks, VoIP, and VPN connectivity.

Education

Associate of Applied Science (A.A.S.) - Computer Engineering Technology

Prince George’s Community College
Largo
2008-05

Skills

  • Operating Systems
  • Linux distributions
  • Windows Server versions
  • Windows client versions
  • Networking
  • Network management
  • Application administration
  • Microsoft 365 administration
  • Office software proficiency
  • Sophos Intercept X, Kaseya VSA, Pingdom, TortoiseSVN, Bitbucket
  • Hyper-V and Exchange
  • Backup solutions expertise
  • Hardware & Network Infrastructure
  • Hardware configuration and repair
  • Network hardware configuration
  • SonicWall firewall management

Certification

AWS Certified Cloud Practitioner – January 2026, AWS Certified CloudOps Engineer – Associate – In Progress, Security Clearance: Secret

Timeline

Cloud Engineering Support

Maryland Department of Health – Senior Drug Assistance Program
2021.05 - Current

Amazon Web Services (AWS)
2018.09 - Current

IT Manager

International Software Systems, Inc. (ISSI)
2011.01 - Current

Associate of Applied Science (A.A.S.) - Computer Engineering Technology

Prince George’s Community College

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