Ali Alkaram
Essex
Summary
Dedicated parking professional with 1.5 years of experience in parking operations and customer service. Passionate about creating a seamless and positive experience for customers while optimizing operational efficiency. I am seeking the role of Assistant Facility Manager at SP+ to apply my skills in leadership, problem-solving, and customer relations to enhance team performance and service quality.
Overview
1
1
Certification
Work History
Parking Attendant
SP+ 8 Months
- Supervised daily parking operations, ensuring compliance with company policies
- Trained staff to enhance service quality and customer satisfaction
- Implemented parking management systems for optimal space utilization
- Conducted facility inspections to maintain cleanliness and safety standards
- Addressed customer inquiries and resolved issues to ensure high satisfaction
- Monitored parking lot compliance and issued citations when necessary
- Processed payments and maintained accurate transaction records
Parking Attendant
Landmark Parking 1 Year
- Managed parking operations, including directing traffic and assisting customers
- Ensured efficient use of parking space and enforced facility regulations
- Provided excellent customer service by addressing concerns and resolving issues
Security Officer
Master Security 4 Years
- Maintained safety and security at assigned locations through routine patrols
- Monitored surveillance systems and responded to incidents as needed
- Assisted visitors and provided guidance to ensure a secure environment
Education
High School Diploma -
Skills
- Leadership and team management
- Excellent customer service and communication
- Strong problem-solving and conflict resolution
- Knowledge of parking management systems
- Microsoft Office (Word, Excel, Outlook)
- Ability to multitask in fast-paced environments
Certification
Clean driving record
Languages
Arabic
English
Timeline
Parking Attendant
SP+ 8 Months
Parking Attendant
Landmark Parking 1 Year
Security Officer
Master Security 4 Years
High School Diploma -
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