Alia Graff
Baltimore
Summary
Detail-oriented Mail Sorter with proven accuracy in document scanning and organization. Skilled in multitasking and time management, ensuring streamlined processes and high-quality output.
Dedicated professional with experience in front desk operations and document management. Known for strong analytical skills and teamwork orientation, contributing to improved internal workflows and customer satisfaction. Ready to leverage expertise to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Mail Scanner/Mail Sorter
Text Behind
Phoenix, MD
03.2025 - Current
- Operated high-speed scanning equipment to digitize documents efficiently.
- Ensured accuracy by performing quality checks on scanned materials.
- Maintained organized digital archives for easy retrieval of information.
- Assisted team in troubleshooting scanning issues to minimize downtime.
- Gathered, sorted and scanned documents to enter into computer system.
- Minimized errors through careful attention to detail during the document preparation process prior to scanning.
Receptionist/Assistant
Dream In Color
Baltimore, MD
05.2020 - 03.2025
- Managed front desk operations, ensuring efficient appointment scheduling and visitor check-in processes.
- Facilitated effective communication between clients and staff, improving internal workflows and response times.
- Streamlined client onboarding processes, improving overall customer satisfaction with timely service delivery.
- Trained new staff on reception protocols, fostering a collaborative team environment and adherence to standards.
- Assisted in planning company events, contributing to enhanced employee engagement and community involvement initiatives.
- Resolved customer problems and complaints.
- Coordinated office supply inventory, reducing costs through strategic vendor negotiations and purchases.
- Developed and maintained filing systems, enhancing document retrieval efficiency for team members.
Education
High School Diploma -
Sparrows Point
Sparrows Point, MDSkills
- Teamwork orientation
- Information gathering
- Accuracy and precision
- Analytical mindset
- Multitasking Abilities
- Time management
- Multitasking
- Data logging
- Log updating
- Workflow management
Timeline
Mail Scanner/Mail Sorter
Text Behind
03.2025 - Current
Receptionist/Assistant
Dream In Color
05.2020 - 03.2025
High School Diploma -
Sparrows Point