Summary
Overview
Work History
Education
Skills
Timeline
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Alicia Stockmeyer

Elkton

Summary

Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.

Overview

2
2
years of professional experience

Work History

Restarunt Hostess

La Casa Pasta
06.2024 - Current
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Advised customers about special offerings and menu items to help drive sales.

Restraunt Hostess

Hamiltons on Main
11.2023 - 06.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.


Education

High School Diploma -

Keystone Online School
Online

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Customer service expertise
  • Greeting guests

Timeline

Restarunt Hostess

La Casa Pasta
06.2024 - Current

Restraunt Hostess

Hamiltons on Main
11.2023 - 06.2024

High School Diploma -

Keystone Online School

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Alicia Stockmeyer