Alissa Farquharson
Frederick
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Lua Labs
Self-employeed
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Hairstylist
Ecosse Salon
01.2020 - 05.2023
- Delivered personalized haircuts and color services tailored to client preferences.
- Advised clients on hair care products and maintenance for optimal results.
- Mentored junior stylists, enhancing team skills and service quality.
- Implemented new styling techniques, improving service efficiency and client satisfaction.
- Maintained high standards of cleanliness and sanitation in the salon environment.
- Collaborated with team members to develop promotional strategies for new services.
- Resolved client concerns effectively, fostering loyalty and repeat business.
Assistant Store Manager
Ratner Companies
04.2018 - 01.2020
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored new staff on customer service techniques and operational procedures.
- Implemented inventory management practices to enhance stock accuracy and reduce shrinkage.
- Developed schedules to optimize workforce efficiency while meeting business demands.
- Cultivated positive customer relationships by addressing inquiries and resolving complaints promptly.
- Collaborated with management on strategic initiatives aimed at improving overall store performance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Hairstylist
Ratner Companies
08.2016 - 04.2018
- Assisted in inventory management, ensuring availability of essential products and tools.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Pool Operations Manager
Montgomery County Recreation Department
01.2012 - 12.2015
- Supervised daily pool operations and maintenance, ensuring compliance with safety regulations.
- Developed and implemented staff training programs to enhance operational efficiency and service quality.
- Coordinated scheduling for lifeguards and support staff, optimizing staffing levels during peak hours.
- Managed inventory of pool supplies and equipment, streamlining procurement processes to reduce costs.
- Collaborated with local health departments to ensure adherence to public health standards and guidelines.
- Analyzed operational data to identify trends, enhancing decision-making processes for resource allocation.
- Maintained accurate records on attendance, equipment inventory, maintenance schedules, incident reports to ensure thorough documentation of all aspects of pool operations.
- Managed staff performance, conducting evaluations, providing feedback, and facilitating career growth opportunities.
- Established emergency response procedures, preparing staff for potential incidents to ensure swift action when needed.
Education
Cosmetology - Cosmetology
Hair Expressions Paul Mitchell Partner School
Rockville, MD06-2016
High School Diploma -
Centro Universitario Adventista De Sao Paulo
Hortolandia Sao Paulo Brasil 12-2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Lua Labs
Self-employeed
05.2023 - Current
Hairstylist
Ecosse Salon
01.2020 - 05.2023
Assistant Store Manager
Ratner Companies
04.2018 - 01.2020
Hairstylist
Ratner Companies
08.2016 - 04.2018
Pool Operations Manager
Montgomery County Recreation Department
01.2012 - 12.2015
Cosmetology - Cosmetology
Hair Expressions Paul Mitchell Partner School
High School Diploma -
Centro Universitario Adventista De Sao Paulo