Aliya Vass
Elkton
Summary
Talented manager with expert team leadership, planning, and organizational skills built during a successful career. Also, helping employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Manager
Taco Bell
08.2020 - 04.2025
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new-hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Recorded inventory sales into weekly income reports.
- Developed and maintained relationships with customers.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
Diploma -
Elkton High School
110 James St, Elkton MD 21921 06.2020
Skills
- Document management
- Customer Relationship Management
- Team Leadership
- Managing the Cash Register
- Training and development
- Safe work methods
- Constructive feedback
- Supervising employees
- Motivating performers
- Bank deposit preparation
- Employee training
- Team building
- Onboarding processes
- Mentoring team members
- Effective communication
- Time management
- Problem solving
- Professional and courteous
- Customer relationship management
Timeline
Manager
Taco Bell
08.2020 - 04.2025
Diploma -
Elkton High School