Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Aliyah Harris

Lexington Park

Summary

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Hair of the Dog
05.2023 - 05.2025
  • Answer phones
  • Take payments
  • Engaging with customers
  • Daily cleaning
  • Scheduling

Sales Associate

Torrid
03.2022 - 05.2023
  • Assisting and engaging with customers
  • Daily cleaning
  • Cashier
  • Answering phones
  • Packaging orders to ship

Assistant Manager

Earthbound Trading Company
10.2021 - 04.2023
  • Assisting and engaging with customers
  • Daily cleaning
  • Cashier
  • Answering phones

Teacher Assistant

Smart Start Early Learning Center
08.2020 - 06.2021
  • Cleaning
  • Caring for children
  • Lesson planning

Preschool Teacher Assistant

Where kids grow happy
04.2019 - 12.2019
  • I cleaned, helped prepare snack or food for the kids, helped them do shapes numbers colors etc..., and watched over the kids

Physical Therapy Technician

KConway Physical Therapy
09.2017 - 12.2018
  • I would take patients through their exercises
  • Do laundry and make sure things were put away and neat I would also answer phones and help with the scheduling of patients and take payments

Education

High school diploma or GED -

Northern High School
Owings, MD
01.2017

Some college - Nursing

CSM
Prince Frederick, MD

Skills

  • Sales experience
  • Appointment coordination
  • Early childhood education
  • CPR
  • Working with children
  • Customer service expertise
  • Management oversight skills
  • Front desk
  • Client support
  • Cash management
  • Transaction processing skills
  • Communication skills
  • Leadership
  • Guest services
  • Point of sale expertise
  • Essential numerical proficiency
  • Microsoft Word
  • Microsoft Office
  • Direct sales
  • Retail sales
  • Phone etiquette
  • Fluent in English
  • Safe driving practices
  • Time management
  • QuickBooks
  • Retail math
  • Medical administrative support
  • Store leadership and oversight
  • OSHA
  • Vital signs

Certification

  • Basic Life Support
  • First Aid Certification
  • CPR Certification
  • Driver's License

Assessments

  • Retail customer service — Proficient
  • October 2022
  • Responding to customer situations in a retail setting
  • Full results: Proficient
  • Customer focus & orientation — Proficient
  • March 2024
  • Responding to customer situations with sensitivity
  • Sales skills — Proficient
  • Influencing and negotiating with customers
  • Administrative assistant/receptionist — Proficient
  • Using basic scheduling and organizational skills in an office setting
  • Medical receptionist skills — Proficient
  • Managing physician schedules and maintaining accurate patient records
  • Work style: Reliability — Proficient
  • September 2021
  • Tendency to be reliable, dependable, and act with integrity at work
  • Management & leadership skills: Impact & influence — Proficient
  • April 2024
  • Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Tendency to be reliable, dependable, and accountable at work
  • Attention to detail — Proficient
  • Identifying differences in materials, following instructions, and detecting details among distracting information
  • Work motivation — Proficient
  • Level of motivation and discipline applied toward work
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Front Desk Receptionist

Hair of the Dog
05.2023 - 05.2025

Sales Associate

Torrid
03.2022 - 05.2023

Assistant Manager

Earthbound Trading Company
10.2021 - 04.2023

Teacher Assistant

Smart Start Early Learning Center
08.2020 - 06.2021

Preschool Teacher Assistant

Where kids grow happy
04.2019 - 12.2019

Physical Therapy Technician

KConway Physical Therapy
09.2017 - 12.2018

High school diploma or GED -

Northern High School

Some college - Nursing

CSM
Aliyah Harris