Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliyah Wade

Hanover

Summary

Professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.

Overview

9
9
years of professional experience
2016
2016
years of post-secondary education

Work History

Banker Team Lead

Maryland Live Casino
Hanover
04.2025 - Current
  • Supervised banking operations and ensured compliance with casino policies.
  • Trained staff on customer service techniques and banking procedures.
  • Resolved banking-related issues to enhance customer satisfaction.

Assistant Store Manager

Puma
Hanover
12.2024 - 08.2025
  • Handled customer inquiries and resolved issues efficiently.
  • Executed cash handling procedures and maintained accurate financial records.
  • Trained new staff on customer service standards and store policies.

Store Manager

Bath & Body Works
Oxon Hill
08.2021 - 12.2024
  • Resolved customer complaints and provided effective solutions promptly.
  • Conducted team meetings to communicate goals and store initiatives.
  • Conducted daily store operations, including opening and closing procedures and cash handling.

General Manager

Starbucks
Arlington
08.2019 - 08.2021
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Resolved customer issues promptly to enhance satisfaction and loyalty.

Store Accountant

Harris Teeter
Leesburg
01.2017 - 08.2019
  • Managed daily financial transactions and reconciled cash registers.
  • Ensured compliance with company financial policies and regulations.

Education

Briar Woods High School
Ashburn, VA

Skills

  • Customer service
  • Team leadership
  • Cash handling
  • Banking operations

Timeline

Banker Team Lead

Maryland Live Casino
04.2025 - Current

Assistant Store Manager

Puma
12.2024 - 08.2025

Store Manager

Bath & Body Works
08.2021 - 12.2024

General Manager

Starbucks
08.2019 - 08.2021

Store Accountant

Harris Teeter
01.2017 - 08.2019

Briar Woods High School
Aliyah Wade