Allena Aruldoss
Dundalk
Summary
Experienced with identifying and capturing sales opportunities in competitive markets. Utilizes strategic approaches to build strong client relationships and increase revenue. Strong understanding of sales techniques, customer needs analysis, and effective negotiation strategies.
Overview
4
4
years of professional experience
Work History
Open Source Sales Speacialist
Carahsoft
05.2021 - Current
- Managed client relationships to ensure satisfaction and retention.
- Conducted market research to identify emerging trends and customer needs.
- Developed tailored sales presentations to showcase product features and benefits.
- Collaborated with cross-functional teams to enhance product offerings and services.
- Executed lead generation strategies through networking and digital marketing initiatives.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Built strong client relationships through consistent communication and effective problemsolving.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
Bachelor of Science - Business Management
Hampton University
Hampton, VA05-2021
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Sales presentations
- Pipeline management
- Cold calling
- Performance tracking
- Telemarketing expertise
- Account management
- Prospecting skills
- Interpersonal communication skills
Timeline
Open Source Sales Speacialist
Carahsoft
05.2021 - Current
Bachelor of Science - Business Management
Hampton University
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