Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Mullaly

Odenton

Summary

Dynamic Pharmacy Operations Manager recognized for streamlining inventory processes and enhancing team performance. Committed to operational efficiency and exceeding customer service expectations.

Detail-oriented manager with a strong focus on customer service and operational efficiency. Expertise in coordinating pharmacy workflows and ensuring regulatory compliance to enhance overall service delivery.

Overview

2027
2027
years of professional experience

Work History

Certified Immunization Tech CPR Certified

Walgreens
Odenton, MD
2023 - Current

Certified to give immunizations to Walgreen customers.

Covid, Flu, Shingles etc.

PTCB Board Certified

Walgreens
Odenton, MD
2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

RX Pharmaacy Operations Manager

Walgreen's Pharmacy
Odenton, MD
01.2020 - Current
  • Streamlined inventory management processes, enhancing product availability and reducing stock discrepancies.
  • Implemented staff training programs, improving operational efficiency and employee performance.
  • Monitored daily operations, ensuring compliance with safety standards and regulatory requirements.
  • Coordinated pharmacy workflows, optimizing prescription processing times and customer service experiences.

Emerging Store Manager

Walgreens
Arnold, MD
03.2021 - 03.2024
  • Led daily store operations, ensuring compliance with company policies and procedures.
  • Managed inventory levels to optimize stock availability and minimize shrinkage.
  • Trained and mentored staff, enhancing team performance and customer service quality.
  • Developed and implemented promotional strategies to increase sales and customer engagement.
  • In charge of Counting registers and making Bank Deposits
  • Process refunds and Western Union Moneyorders
  • Made work schedule for Cashiers and Shift Leads.
  • Managed inventory control, cash control, and store opening and closing procedures.

Merchandiser Supervisor

Comag Marketing
Princeton, NJ
01.2015 - 09.2022
  • Supervised daily merchandising operations to ensure product placement and inventory accuracy.
  • Trained and mentored junior merchandisers, enhancing team performance and productivity.
  • Collaborated with sales teams to develop effective promotional displays, increasing customer engagement.
  • Analyzed market trends to optimize product selection and pricing strategies for maximum impact.
  • Conducted regular audits of merchandise presentation, identifying areas for improvement in compliance.
  • Developed seasonal plans for merchandise display changes in coordination with store management and marketing teams.
  • Trained new employees in merchandising techniques and company policies, contributing to a cohesive team environment. Merchandised Magazines, Books, Childrens Books in Wegmans and Harris Teeter stores in Maryland, Virginia and Washington DC.

Store Receiver

Superfresh Food Markets
Odenton, MD
03.2003 - 03.2011
  • Received and inspected incoming shipments for accuracy and quality compliance.
  • Organized stock in designated storage areas to optimize inventory accessibility.
  • Collaborated with team members to maintain cleanliness and safety standards in receiving area.
  • Utilized inventory management system to track stock levels and update records efficiently.
  • Resolved discrepancies between purchase orders and received merchandise promptly.
  • Implemented process improvements that enhanced efficiency of receiving operations.

Pharmacy Technician

Superfresh Food Markets
Odenton, MD
03.2003 - 03.2011
  • Processed prescriptions accurately and efficiently to ensure timely service.
  • Assisted pharmacists in preparing and dispensing medications, following safety protocols.
  • Maintained inventory levels by monitoring stock and placing orders as needed.
  • Educated customers on proper medication usage and potential side effects.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.

Scanning Coordinator

Superfresh Food Markets
Odenton, MD
03.2003 - 02.2011
  • Coordinated scanning operations to ensure accurate inventory management and stock levels.
  • Assisted in training team members on scanning procedures and equipment usage.
  • Implemented process improvements to enhance scanning efficiency and reduce errors.
  • Monitored scanning systems for optimal performance and addressed technical issues promptly.
  • Analyzed scanning data to identify trends, facilitating informed decision-making within the department.
  • Improved communication with store management by consistently providing accurate and timely reports on inventory discrepancies and pricing updates.

Education

High School Diploma -

Laurel High School
Laurel, MD
06-1993

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Timeline

Emerging Store Manager

Walgreens
03.2021 - 03.2024

RX Pharmaacy Operations Manager

Walgreen's Pharmacy
01.2020 - Current

Merchandiser Supervisor

Comag Marketing
01.2015 - 09.2022

Store Receiver

Superfresh Food Markets
03.2003 - 03.2011

Pharmacy Technician

Superfresh Food Markets
03.2003 - 03.2011

Scanning Coordinator

Superfresh Food Markets
03.2003 - 02.2011

Certified Immunization Tech CPR Certified

Walgreens
2023 - Current

PTCB Board Certified

Walgreens
2020 - Current

High School Diploma -

Laurel High School
Allison Mullaly