Allison Soumphont
Germantown
Summary
Motivated and responsible student pursuing a degree in Criminal Justice with plans to transfer to the University of Maryland Global Campus. Experienced in customer-facing roles with a strong background in time management, multitasking, and problem-solving. Balances part-time work and academic responsibilities with determination and professionalism. Passionate about public service and working toward a career as an FBI Intelligence Analyst.
Overview
4
4
years of professional experience
Work History
Bartender
Kusshi
Rockville
07.2024 - Current
- Build rapport with customers and provide a welcoming experience, enhancing customer satisfaction and return visits
- Maintain bar inventory, restock supplies, and follow health and safety procedures
- Collaborate with servers and kitchen staff to ensure smooth operations and timely service
- Prepare and serve beverages efficiently while maintaining a professional and customer-focused environment
Server
Hulu Skewer House
Rockville
04.2023 - 07.2024
- Resolved customer concerns with professionalism and positivity
- Demonstrated reliability and consistency through punctual attendance and shift coverage
- Maintained a clean and orderly dining area, reinforcing health and safety standards
Server/Hostess
Urban Hot Pot
Rockville
09.2021 - 06.2022
- Delivered prompt and attentive service to guests in a high-volume restaurant environment
- Managed multiple tables while maintaining a calm, organized demeanor
- Communicated effectively with team members to ensure smooth and accurate order delivery
Education
Associate of Arts - Montgomery College
Montgomery College
Rockville, MD01-2026
Skills
- Time management
- Customer service
- Multitasking
- Conflict Resolution
- Teamwork & Communication
- Attention to Detail
- Adaptability
Timeline
Bartender
Kusshi
07.2024 - Current
Server
Hulu Skewer House
04.2023 - 07.2024
Server/Hostess
Urban Hot Pot
09.2021 - 06.2022
Associate of Arts - Montgomery College
Montgomery College
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