Alphonso Griffin
Catonsville
Summary
Dedicated Security Officer with extensive experience at Sheraton Hotels, skilled in incident reporting and emergency response. Proven ability to enhance safety measures through effective surveillance and training. Recognized for superior customer service and conflict resolution, fostering a secure and welcoming environment for guests and staff alike.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Security Officer
Sheraton Hotels
300 South Charles Street
12.1998 - 12.2025
- Monitored guest and employee safety through effective surveillance and access control measures.
- Responded promptly to security incidents, ensuring proper protocols were followed for resolution.
- Conducted regular patrols of hotel premises to deter unauthorized activities and maintain order.
- Collaborated with law enforcement agencies during investigations to enhance security response strategies.
- Trained junior security staff on procedures and emergency response techniques to ensure team readiness.
- Analyzed security footage to identify potential threats, improving overall safety measures across the property.
- Led incident debriefings to assess responses and implement improvements in operational protocols for future scenarios.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Developed and implemented safety policies that aligned with corporate standards and enhanced guest experience.
Security Officer
University of Baltimore
1420 North Charles Street
06.1995 - 06.2019
- Monitored guest and employee safety through effective surveillance and access control measures.
- Responded promptly to security incidents, ensuring proper protocols were followed for resolution.
- Collaborated with law enforcement agencies during investigations to enhance security response strategies.
- Developed and implemented safety policies that aligned with corporate standards and enhanced guest experience.
- Analyzed security footage to identify potential threats, improving overall safety measures across the property.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Education
High School Diploma -
Edmondson High School
501 North Athol Avenue Baltimore, MD 2122906-1968
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Emergency response
- Complex Problem-solving
- Conflict resolution techniques
- Document management
- Security equipment operation
- Crime prevention
- Dispatch
- Investigation documentation
- Report generation
- Military experience
Accomplishments
CPR Certified
Security Clearance
United States Marine Veteran
President of AFSME Union for 9 years
Certification
- CPR Training
- Security Clearance
- Marine Veteran
Timeline
Security Officer
Sheraton Hotels
12.1998 - 12.2025
Security Officer
University of Baltimore
06.1995 - 06.2019
High School Diploma -
Edmondson High School