Alyson Gay
Nottingham
Summary
Organized office administration professional with proven high productivity and efficiency in task completion. Expertise in data entry, file management, and scheduling, complemented by strong multitasking and prioritization skills. Effective communicator and problem-solver, contributing to team success and operational excellence.
Overview
6
6
years of professional experience
Work History
Office Professional
Thrivent Financial
Nottingham
04.2024 - Current
- Managed client communications and appointment scheduling for financial services team.
- Assisted in preparing client documentation and financial reports for meetings.
- Organized office supplies and maintained inventory for efficient operations.
- Handled incoming inquiries via phone and email to support client needs.
- Maintained confidential client information and ensured compliance with company policies.
- Collaborated with colleagues to implement new office procedures and best practices.
Shift Lead
Weber's Peachberry Farm
Glen Arm
03.2025 - 10.2025
- Monitored compliance with health and safety standards during shifts.
- Performed opening and closing procedures such as setting alarm systems and counting money.
- Provided guidance and support to other team members as needed.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Team Member
Icy Delight
Essex
03.2020 - 05.2025
- Collaborated with team to maintain cleanliness and organization of workspaces.
- Operated equipment safely and efficiently in fast-paced environment.
- Monitored inventory levels and reported shortages to management promptly.
- Participated in training new team members on standard operating procedures.
- Maintained positive relationships with coworkers and contributed to team morale.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
Shift Lead
Pure Raw Juice
Towson
06.2023 - 04.2024
- Supervised daily operations to ensure team efficiency and service quality.
- Trained new employees on company policies and operational procedures.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Maintained a clean and organized work environment for staff and customers.
Education
Associate of Science - Biology
The Community College of Baltimore County
Essex05-2026
Skills
- Client communication
- Office management
- Financial reporting
- Inventory management
- Team collaboration
- Dependability
- Medical terminology
- Payroll processing
- Strong problem solver
- Customer service
Affiliations
Volunteer, Highland Community Church - Baltimore City, MD (2013-2016)
Timeline
Shift Lead
Weber's Peachberry Farm
03.2025 - 10.2025
Office Professional
Thrivent Financial
04.2024 - Current
Shift Lead
Pure Raw Juice
06.2023 - 04.2024
Team Member
Icy Delight
03.2020 - 05.2025
Associate of Science - Biology
The Community College of Baltimore County