Alyssa Ballard
Potomac
Summary
Hardworking and committed server with experience in a high-volume restaurant environment. Proven ability to provide attentive service, manage multiple tables efficiently, and maintain a positive dining experience under pressure. Skilled in communication, teamwork, and handling food and beverage service with accuracy and speed.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Server, Party Server, Bartender, Food Runner, Hostess
The Grove
Potomac
12.2023 - 03.2026
- Took and accurately entered food and drink orders, including special dietary needs.
- Acquired food and drink orders promptly and coordinated with kitchen staff.
- Maintained a clean dining area for customers' satisfaction and safety.
- Communicated with customers and co-workers to guarantee a smooth service flow.
- Served large groups with attention to detail, carried and delivered food trays across the restaurant, cleared dishes fast, and set up or broke down event spaces.
- Preparing and serving alcoholic and non-alcoholic beverages in a clean, sufficient, and safe bar area.
- Bring prepared/accurate food orders from the kitchen to the correct tables.
- Acting as a key point of contact between the front of the house and the back of the house.
- Welcomingly greeted, seated guests, and managed reservations.
Dog Walker (Flexible role/ On-Call)
Dog On Fitness
Rockville
09.2025 - 11.2025
- Walked dogs attentively, ensuring their safety and enjoyment during each outing.
- Communicated issues, successes, and concerns with owners after each walk to ensure trust.
- Checked home for cleanliness, restocked food and water bowls, and maintained the dog’s well-being before leaving.
- Followed the instructions provided by the pet owner.
Lifeguard
Pool Personnel
Potomac
08.2023 - 09.2025
- Enforced rules for over 100 swimmers simultaneously, maintaining a safe swimming environment.
- Monitored and supervised swimmers, enforcing rules to ensure safety and prevent accidents.
- Responded to emergency situations with swift rescues and administration of first aid or CPR/AED.
- Conducted inspections of pool areas and equipment to identify and get rid of potential hazards.
Education
Associates of Arts - Criminal Justice
Montgomery College
Rockville05-2026
Skills
- Customer Service
- Team Collaboration
- Time Management and Multitasking
- Conflict Resolution
- Communication
- POS System (Toast)
- Reservation systems (eg, Resy, OpenTable)
Certification
Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid- American Red Cross Training Services(2024)
Timeline
Dog Walker (Flexible role/ On-Call)
Dog On Fitness
09.2025 - 11.2025
Server, Party Server, Bartender, Food Runner, Hostess
The Grove
12.2023 - 03.2026
Lifeguard
Pool Personnel
08.2023 - 09.2025
Associates of Arts - Criminal Justice
Montgomery College