Alyssa Harris
Frostburg
Summary
Dynamic professional with expertise in communication and client management. Proven track record of enhancing customer retention through engaging interactions and attentive service. Strong ability to build lasting relationships and drive satisfaction.
Overview
5
5
years of professional experience
Work History
Waitress
Sand Springs Saloon & Steakhouse
Frostburg
07.2025 - Current
- Provided friendly and efficient service to customers at a bustling saloon environment.
- Collaborated with team members to deliver seamless service during peak hours, improving customer satisfaction.
- Built rapport with regular customers through engaging conversation, enhancing customer loyalty.
- Maintained polite and professional demeanor to foster inquiries and increase order placements.
Teacher
Allegany County Board Of Education
Cumberland
08.2021 - Current
- Analyzed student performance data to identify areas for improvement and tailored instruction accordingly.
- Collaborated with colleagues to plan interdisciplinary lessons, creating cohesive units of study that fostered deeper understanding.
- Integrated technology into lessons, addressing diverse learning styles and enhancing student engagement.
- Facilitated open communication among students, parents, and staff, promoting collaboration that supported student success.
Education
Bachelor of Science - Early Childhood/Elementary Education
Frostburg State University
Frostburg, MD12.2020
Skills
- Effective communication
- Audience-focused messaging
- Simplifying information
- Public speaking
- Time management
- Multi-deadline coordination
- Client management
- Customer retention
- Performance monitoring
- Data analysis
Timeline
Waitress
Sand Springs Saloon & Steakhouse
07.2025 - Current
Teacher
Allegany County Board Of Education
08.2021 - Current
Bachelor of Science - Early Childhood/Elementary Education
Frostburg State University