Alyssa Houck
Gambrills
Summary
Dynamic professional with a proven track record in claims processing and data analysis. Adept at enhancing billing accuracy and resolving discrepancies, while excelling in team collaboration and time management. Skilled in Microsoft Office and committed to driving efficiency and innovation in every role.
Overview
7
7
years of professional experience
Work History
Medical Biller
Pascal Crisis Center
Crofton
03.2021 - Current
- Processed medical claims for various health insurance providers efficiently.
- Verified patient information and insurance eligibility for billing accuracy.
- Communicated with healthcare providers to resolve billing discrepancies promptly.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
Human Resources Assistant
Arnold & Porter LLP
06.2022 - 04.2023
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Partnered with HR team on creative strategies for talent acquisition processes and procedures while researching market trends.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
Social Media Manager
Philly Herbal
Philadelphia
06.2019 - 02.2021
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
- Supported sales process by engaging appropriately when responding to online audience inquires and posted comments.
Education
Bachelor of Science - Communications
Old Dominion University
Norfolk, VA05.2021
Skills
- Microsoft Office
- Claims processing
- Data analysis
- E-mail marketing
- Strategy development
- Hiring and Retention
- Personnel Records Maintenance
- Team collaboration
- Time management
- Information requests
Timeline
Human Resources Assistant
Arnold & Porter LLP
06.2022 - 04.2023
Medical Biller
Pascal Crisis Center
03.2021 - Current
Social Media Manager
Philly Herbal
06.2019 - 02.2021
Bachelor of Science - Communications
Old Dominion University