ALYSSA SINGER
Crisfield
Summary
Healthcare professional known for high standards and impactful results. Background includes managing patient interactions, resolving complex inquiries, and enhancing overall patient satisfaction. Proven team collaborator with flexible approach to changing needs and commitment to achieving objectives. Skilled in communication, problem-solving, and adaptability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server Shift Leader
Rosemary and Thyme at Windsor Hotel
05.2025 - 10.2025
- Led team during shifts, ensuring smooth operations and exceptional customer service.
- Trained and mentored new servers on menu knowledge and service standards.
- Managed inventory levels, reducing waste through efficient stock rotation techniques.
- Implemented workflow improvements, enhancing speed of service during peak hours.
- Monitored cash handling procedures, ensuring accuracy in transactions and deposits.
- Cultivated warm relationships with regular customers.
Physical Therapy Intern
Rush Physical Therapy
05.2025 - 09.2025
- Assisted in developing individualized treatment plans for patients to enhance recovery outcomes.
- Collaborated with physical therapists to implement therapeutic exercises and monitor patient progress.
- Conducted patient assessments to evaluate mobility, strength, and overall physical function.
- Educated patients on injury prevention techniques and home exercise programs for continued recovery.
- Maintained a high level of proficiency with rehabilitation equipment setup, maintenance, and usage for optimal results during therapy sessions.
Leasing Agent
Cardinal Group Management
04.2024 - 05.2025
- Assisted prospective residents with leasing inquiries, property tours, and application processes
- Provided excellent customer service by addressing resident concerns and ensuring a smooth move-in experience
- Maintained accurate records, promoted community events, and supported property management operations to enhance resident satisfaction
- Facilitated property tours, showcasing features and amenities to prospective tenants.
- Managed leasing documentation, ensuring accuracy and compliance with company policies.
Shadowing Experience
Log Fitness
07.2024 - 08.2024
- Completed 45 hours of shadowing a certified personal trainer, gaining hands-on exposure to fitness assessments, program design, and client coaching
- Observed strength training techniques, injury prevention strategies, and personalized workout adaptations
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Teacher Assistant
The Goddard School
05.2023 - 01.2024
- Supported lead teachers in a full-time role within a kindergarten classroom
- Assisted in lesson planning, supervised students, reinforced classroom rules, and maintained a safe, engaging learning environment
- Provided one-on-one support to students, fostering their academic and social development
- Assisted lead teacher in developing and implementing age-appropriate lesson plans.
- Supported classroom management by maintaining a positive and engaging learning environment.
Shadowing Experience
Drayer Physical Therapy
02.2023 - 03.2023
- Observed patient care and rehabilitation techniques in a clinical setting
- Gained insight into treatment plans, therapeutic exercises, and patient interactions under the guidance of licensed physical therapists
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Office Intern
Nittany Pointe Apartments
08.2022 - 12.2022
- Answering phones in a timely manner, filing maintenance requests, receiving and processing lease rent payments, handling all key replacements, lease renewals and referrals
Hostess & Server
Old Man Rafferty's
06.2020 - 08.2022
- Managed seating arrangements and monitored dining flow to optimize guest experience
- Greeted and seated guests promptly while maintaining an organized seating chart
- Provided attentive service, addressed guest inquiries, and ensured a welcoming and efficient dining environment
Direct Support Professional
PA Health Management
10.2021 - 03.2022
- Provide compassionate care and support to individuals with intellectual and developmental disabilities
- Assist with daily living activities, including personal hygiene, nutrition, mobility, and medical monitoring
- Foster independence and well-being through personalized care, health-related tasks, and community engagement
- Collaborate with healthcare professionals to ensure the highest quality of life for clients
- Supported individuals with daily living activities, fostering independence and personal growth.
- Implemented individualized care plans to enhance quality of life for clients.
Education
Bachelor of Science - Kinesiology, Movement Science
The Pennsylvania State University
State College, PA08-2025
Skills
- Patient care
- Injury prevention
- Customer service
- Client safety and first aid
- First aid and safety
- Excellent communication
- Hygiene assistance
- Proper phone etiquette
- Physical therapy assistance
- First aid and CPR
- Shift planning
- Personnel training
Affiliations
Sports Travel Academy: Sports Medicine | Dublin, Ireland | March 1, 2024 - March 10, 2024
- Engaged in conversations regarding the impact of manual therapy versus exercise in injury recovery.
- Observed people who are generally unable to walk use exoskeletons to help them achieve the goal of walking.
- Learned how important the mental health aspect of the process is important.
American College of Sports Medicine (ACSM) Conference | Denver, CO | March 5, 2025 - March 9, 2025
- Unlock Your Unique Edge: Personal branding strategies for fitness professionals.
- Bridging Science and Practice: Application of ChatGPT in fitness coaching.
- Scientific Updates on Recovery & Wellness: Latest technologies in recovery.
- Balanced Body® Anatomy & Movement: Addressing upper body dysfunction and imbalance.
- High Content Marketing: Effective marketing strategies for client engagement.
- Move with Confidence: Enhancing cognitive fitness through movement.
- Mindful Movement: The role of fitness in mental health improvement.
- Trending Diets: Separating diet fads from evidence-based nutrition.
- From Passion to Presenter: Pathways to becoming an industry educator.
- Whole-Body EMS Training: Exploring electrical muscle stimulation for trainers.
Certification
- GACCP Personal Care Assisstant
- BLS/First Aid/CPR/AED
Timeline
Server Shift Leader
Rosemary and Thyme at Windsor Hotel
05.2025 - 10.2025
Physical Therapy Intern
Rush Physical Therapy
05.2025 - 09.2025
Shadowing Experience
Log Fitness
07.2024 - 08.2024
Leasing Agent
Cardinal Group Management
04.2024 - 05.2025
Teacher Assistant
The Goddard School
05.2023 - 01.2024
Shadowing Experience
Drayer Physical Therapy
02.2023 - 03.2023
Office Intern
Nittany Pointe Apartments
08.2022 - 12.2022
Direct Support Professional
PA Health Management
10.2021 - 03.2022
Hostess & Server
Old Man Rafferty's
06.2020 - 08.2022
Bachelor of Science - Kinesiology, Movement Science
The Pennsylvania State University