Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Worthman

Clarksburg

Summary

Experienced with nurturing and developing children in supportive environment. Utilizes strong organizational skills and adaptability to manage daily routines and respond to changing needs. Knowledge of effective communication and problem-solving to foster positive and engaging atmosphere.

Overview

8
8
years of professional experience

Work History

Private Nanny

N/A
06.2019 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Assisted with homework and school projects, fostering a love for learning in the children.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Provided safe transportation to and from school, extracurricular activities, and other events.

Front Desk Associate

OneLife Fitness
12.2023 - 05.2024
  • Greeted guests at front desk and engaged in pleasant conversations, ensuring a positive first impression with excellent customer service while managing check-in process.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
  • Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
  • Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.

Restaurant Server

Silver Diner
05.2023 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided recommendations on menu items based on customer preferences and dietary restrictions
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships and a great dining experience.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.


Server Assistant

Topgolf
05.2022 - 02.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.

Sales Associate

Old Navy
10.2017 - 07.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Student Teacher Assisstant

Wilson Wims Elementary School
08.2018 - 06.2019
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.

Education

Hood College
Frederick, MD
05.2020

High school diploma -

Clarksburg High School
Clarksburg, MD
06.2019

Skills

  • Ethical Decision Making
  • Child & Infant Care
  • Relationship building
  • Organization
  • Teaching
  • Self Awareness
  • Creative Problem Solving
  • Communcation
  • Curriculum Development
  • Sports Coaching

Timeline

Front Desk Associate

OneLife Fitness
12.2023 - 05.2024

Restaurant Server

Silver Diner
05.2023 - 12.2023

Server Assistant

Topgolf
05.2022 - 02.2023

Private Nanny

N/A
06.2019 - Current

Student Teacher Assisstant

Wilson Wims Elementary School
08.2018 - 06.2019

Sales Associate

Old Navy
10.2017 - 07.2021

High school diploma -

Clarksburg High School

Hood College

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Alyssa Worthman