Amajanae Jones
Frederick
Summary
Experienced food and beverage manager specializing in food safety and team leadership. Demonstrated ability to resolve conflicts and enhance staff performance, resulting in high customer satisfaction. Proven track record of training staff effectively to meet operational goals.
Overview
7
7
years of professional experience
Work History
Food and Beverage Manager
Wawa
Frederick
04.2019 - Current
- Trained and supervised team members, ensuring compliance with food handling procedures to maintain safety standards.
- Resolved customer complaints effectively to maintain high satisfaction scores.
- Coached staff on their abilities to enhance performance and improve customer relations.
- Provided constructive feedback to employees during shifts and noted performance improvements or necessary disciplinary actions.
- Delegated work to staff, setting priorities and goals.
Education
Some College (No Degree) -
Frederick Community College
Frederick, MDSkills
- Food safety management
- Inventory management
- Team leadership
- Collaboration and teamwork
- Effective communication
- Conflict resolution
- Verbal communication
Timeline
Food and Beverage Manager
Wawa
04.2019 - Current
Some College (No Degree) -
Frederick Community College