Amanda Ashby
(Relocating Feb 2026) Rockville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Medical Records Technician/Medical Support Assistant
Matrix/8-Koi Contracted to Walter Reed National Military Medical Center
04.2025 - Current
- Maintained patient records in compliance with security regulations.
- Identified new methods to optimize medical records management.
- Kept accurate log of requests for medical information and records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Communicated effectively with staff, patients, and families in person and by email and telephone.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient confidence by keeping patient records information confidential.
- Worked as Unit Secretary manning three multi-line phones, assisting patients, staff, and families located need resources, and managed patient registration to the unit.
Hospital Corpsman, Third Class
United States Navy, USN
01.2019 - 05.2025
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Team lead of the immunization programs during the Covid Pandemic.
- Was a critical asset to the Moderna vaccination effort during the pandemic.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Updated medical records in EMR system and double-checked data for accuracy.
- Helped with preparation of medical equipment and supplies for use in hospital procedures.
- Educated patients and families about health conditions and treatments.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Contributed to medical evacuations and transport of patients to other medical facilities.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Assisted with lifting and moving patients.
- Delivered emotional support to patients and families.
Administrative Assistant to the Education Director
Brownwood Regional Medical Center
03.2016 - 12.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Liaised between clients and vendors and maintained effective lines of communication.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Performed research to collect and record industry data.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Deputy to the Tax Assessor
Brown County Texas
03.2015 - 03.2016
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Checked vehicle equipment for proper functioning prior to use.
- Accurately captured information for vehicle titling purposes.
- Collected annual registration fees.
- Managed large sums of money and ensured appropriate deposit of funds.
Education
Bachelor of Arts - Museum Studies
Arizona State University
Tempe05-2023
Bachelor of Arts - English
Howard Payne University
Brownwood, TX05-2005
Skills
- Medical records retrieval
- Electronic health records management
- Medical terminology proficiency
- Quality control analysis
- HIPAA compliance
- Medical office administration
- Information verification
- Patient confidentiality
- Medical transcription
- Document scanning
- Records organization
- Staff education and training
- Record maintenance
- Account management
- Information retrieval
- Release of information paperwork
- Report generation
- Meeting coordination
- Payment collection
- Written and verbal communication
- Records management
- Paperwork processing
- Scanning and imaging software
- Record retention guidelines
- Work well independently
- Customer service
- Data entry
- Quality control checks
- Scheduling appointments
- Filing systems expertise
- Filing procedures
- Medical terminology
- Data security
- New patient chart preparation
- File organization
- Patient inquiries
- Patient data collection
Accomplishments
Achieved a 94% compliance of certification requirements during tenure as the Basic Life Support Program Administer.
Achieved 100% department approval during her leadership of the immunizations Clinic at Bremerton Military Training Facility.
During this same tenure, her team was named team of the quarter in spring of 2021.
Was instrumental in the implementation and completion of the Covid-19 Vaccination effort to the entire Bremerton, WA area.
Timeline
Medical Records Technician/Medical Support Assistant
Matrix/8-Koi Contracted to Walter Reed National Military Medical Center
04.2025 - Current
Hospital Corpsman, Third Class
United States Navy, USN
01.2019 - 05.2025
Administrative Assistant to the Education Director
Brownwood Regional Medical Center
03.2016 - 12.2018
Deputy to the Tax Assessor
Brown County Texas
03.2015 - 03.2016
Bachelor of Arts - Museum Studies
Arizona State University
Bachelor of Arts - English
Howard Payne University