Amanda Godsey
Abingdon,MD
Summary
Dynamic healthcare and nonprofit professional with over 20 years of experience in strengthening executive leadership, optimizing healthcare program operations, and crafting strategic communications. Renowned for enhancing operational systems, ensuring meticulous documentation compliance, and orchestrating multi-agency initiatives that improve behavioral health services. Expertise in grant development and healthcare documentation oversight is complemented by a talent for creating clear, impactful communications tailored for leadership, boards, and community partners. Adept at driving initiatives that foster collaboration and innovation across diverse teams.
Overview
16
16
years of professional experience
Work History
Behavioral Health Operations & Grant Specialist
Channel Marker
Maryland
06.2023 - Current
- Increased operational and documentation oversight across crisis, residential, and community behavioral health programs serving approximately 450 clients annually.
- Develop Individual Rehabilitation Plans and Individual Wellness Plans supporting treatment planning and service delivery.
- Submit and manage state service authorizations required prior to service delivery to ensure reimbursement and regulatory compliance.
- Conduct chart and service note reviews to ensure billing accuracy and documentation quality.
- Manage grant application processes, ensuring compliance with federal and state regulations.
- Develop funding proposals that aligned with organizational objectives and community needs.
- Prepare Board of Directors communications, legislative session updates, and communications for community partners.
- Serve as Communications Coordinator for the Mid Shore Suicide Coalition supporting regional collaboration and outreach.
Executive Assistant to the Chairman, Department of Anesthesiology
University of Maryland Faculty Physicians
Baltimore, MD
01.2018 - 01.2021
- Managed executive operations including a high-volume calendar coordinating more than 50 recurring meetings annually.
- Maintained confidential electronic documentation systems, prepared campus-wide communications and meeting minutes,.
- Supported the Anesthesiology Simulation Program through database management and reporting.
Admissions Coordinator
Seasons Hospice
Columbia, MD
01.2017 - 01.2018
- Coordinated hospice referrals and admissions with physicians, medical directors, and interdisciplinary care teams. Verified Medicare, Medicaid, and private insurance benefits and ensured completion of required legal documentation.
- Managed an average caseload of 6 intakes daily.
- Developed training materials for staff, enhancing onboarding efficiency and knowledge retention.
Customer Service Supervisor / Lead Order Fulfillment Specialist
dlhBOWLES
Columbia, MD
01.2010 - 01.2017
- Supervised customer service operations for 30+ suppliers, resolved complex order and logistics issues, and developed training manuals and operational procedures for administrative staff.
Education
Bachelor of Science - Communication Studies
Frostburg State University
Frostburg, MD12-2003
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Credible EHR Optum Provider Connect CRISP
- Editing and proofreading
- Proposal development
- Contract management
- Budget preparation
- Compliance reviews
- Compliance evaluations
Accomplishments
- Has a 65% funding success rate with $295,000 in secured grant funding supporting behavioral health programming.
- Maintains a 100% authorization approval rate for behavioral health service authorizations required prior to service delivery and reimbursement.
- Helped lead a 12-month transition to a new Administrative Services Organization (ASO), ensuring uninterrupted authorization and billing operations.
CORE EXPERTISE
- Behavioral Health Program Operations
- Grant Writing & Funding Development
- Executive & Board Communications Healthcare Documentation Compliance
- Service Authorizations
- Cross-Agency Collaboration
- Program Administration
Timeline
Behavioral Health Operations & Grant Specialist
Channel Marker
06.2023 - Current
Executive Assistant to the Chairman, Department of Anesthesiology
University of Maryland Faculty Physicians
01.2018 - 01.2021
Admissions Coordinator
Seasons Hospice
01.2017 - 01.2018
Customer Service Supervisor / Lead Order Fulfillment Specialist
dlhBOWLES
01.2010 - 01.2017
Bachelor of Science - Communication Studies
Frostburg State University