Amaya Milam
Randallstown
Summary
Dedicated Medical Assistant skilled in supporting physicians and managing patient care. Expertise includes recording vital signs, preparing patients for exams, and maintaining accurate medical records. Enhanced patient satisfaction through effective communication and contributed to improved clinical processes, increasing patient flow and care delivery.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Mercy Medical Center
Baltimore
02.2025 - Current
- Obtained and documented patient medical history, vital signs, and current complaints at intake to ensure accurate assessment.
- Assisted physicians with minor surgeries, including preparing operating rooms and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation to assist in diagnosis and treatment.
- Prepared lab specimens for diagnostic evaluation.
- Built strong relationships with patients through effective communication, fostering trust in clinic's commitment to quality care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Caregiver
Senior Helpers
Towson
11.2024 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored vital signs, administered medications, and documented behaviors to inform healthcare supervisors on client status.
- Changed dressings and bandages to promote healing and uphold sanitary standards.
- Assisted in rehabilitation exercises prescribed by medical professionals.
- Maintained clean living environment, managed errands and laundry, and ensured timely grocery shopping to support client needs.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Operations Manager
Main Event Entertainment
Columbia
04.2019 - 09.2024
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff to ensure compliance with company policies and procedures.
- Led hiring, onboarding, and training of new hires to meet business requirements.
- Conducted performance reviews to identify improvement areas and developed action plans.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Diploma -
Randallstown High School
Randallstown, MD06-2018
Skills
- Direct patient care
- Patient assessment
- Clinical documentation
- Multitasking and organization
- Team collaboration
- Compassionate communication
- Punctuality
Certification
Medical Assistant - 3358
Timeline
Medical Assistant
Mercy Medical Center
02.2025 - Current
Caregiver
Senior Helpers
11.2024 - 01.2025
Operations Manager
Main Event Entertainment
04.2019 - 09.2024
Diploma -
Randallstown High School