Amber Holbrook
Odenton
Summary
Hardworking and teachable job seeker with strong organizational skills eager to secure career. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Receptionist
Powercon Corp
02.2020 - Current
- Updating paperwork, maintaining documents and word processing
- Managing filing system
- Organize and track purchase orders
- Update employees timesheets
- Manage office equipment including printers, copiers and computer
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Supported company correspondence by drafting and distributing memos and emails.
Front of House
Newks
02.2017 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated register for cash, check, and credit card transactions with accuracy.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Improved dining experience by maintaining clean and organized eating area.
Hostess
Greene Turtle
03.2016 - 10.2016
- Monitor restaurant activity to determine seating and dining flow
- Seat guests and manage the seating chart
- Perform opening and closing duties as needed
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Delivered pick-up and curbside orders to guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
Education
Two semesters of core classes -
Anne Arundel Community College
05.2020
High school diploma -
Arundel High School
06.2019
Skills
- Office Skills
- Computer Skills
- Filing Databases & Records, Data Entries, Handling reports & Spreadsheets
- Word, Excel, Powerpoint, Adobe, OneNote
- Customer Service
- Cash Handling
- Product Knowledge
- Customer Focus
- Guest Services
- Effective Multitasking
- Phone Etiquette
- Time Management
- Positive Attitude
- Data Entry
Timeline
Receptionist
Powercon Corp
02.2020 - Current
Front of House
Newks
02.2017 - 01.2020
Hostess
Greene Turtle
03.2016 - 10.2016
Two semesters of core classes -
Anne Arundel Community College
High school diploma -
Arundel High School