Offering blend of strong interpersonal skills and proactive approach to managing tasks, eager to learn and grow in the guest services environment. Brings background in customer service and project coordination, ensuring smooth operations and effective communication. Ready to use and develop organizational and communication skills in any Guest Services role.
-Coordinated renovation of historic properties.
-Co-managed Evergrand Inn LLC.
-General office operations and bookkeeping for small renovation firms.
-Coordinated supply-chain for renovations and new construction.
-Scheduled and ensured timely workflows; checked on accuracy of crew time accounting.
-Participated in advertising and interviews with staff.
-Bookkeeping for firm and liaison with CPA.
-Maintained material and equipment inventories.
-Participated in evaluation of properties offered for renovation.
-Liaison with two institutional and two private financing sources.
-Jan 2023: Continued with ROANOKE BUILDERS LLC working, remotely from Rockville, Maryland, on bookkeeping and scheduling.
Resident manager of five-unit rental house in which I earned and still hold an ownership share interest.
-Negotiated terms of rental leases; developed rental policies and contracts based on experience.
-Practiced salesmanship in promoting annual leases.
-Developed skill in advertising and selecting media.
-Prepared lease, inventory, and tax forms working with CPA and attorney, formalizing business operations which had heretofore been ad-hoc.
-Honed proficiency in diplomacy and human relations ensuring that house rules were kept, and adjudicated issues among tenants.
-Occasionally handled evictions in landlord-tenant courts.
Performed preliminary evaluation of rental investment opportunities.
-Learned reading of corporate financial filings and stock records to locate and succinctly report data sought by professional staff.
-Learned complex compliance requirements for operation of regulated financial business, and implemented these through new or modified procedures as ongoing task.
-Independently researched firms and financial sectors toward analyses of anticipated earnings for consideration by professional staff.
-Streamlined office procedures, developed marketing brochures, designed website updates, brought document management and retention into compliance with regulatory requirements.
-Participated in professional training on behalf of firm in use of new specialized financial software and in retraining to other office staff.
-Researched environmental statistics for official departmental releases and responses.
-Prepared environmental talking points and presentation materials for departmental staff.
-Organized cross-referencing system for environmental files; www.ipbes.net.
-Worked largely independently on extensions to important environmental programs.
-Directed environmental correspondence to appropriate staff members.