Amber Sainz
Cumberland
Summary
More than four years' diverse experience in health and agency support as a resourceful problemsolver, who thrives on challenges and the opportunity to make a difference. A proven track record as a reliable and communicative business professional able to consistently demonstrate effective communication skills; innovative marketing; coordinating and presenting abilities. Strong organizational and time management skills, ability to multitask, and proficient in Microsoft Office Suite. A quick learner with a desire for continuous growth.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Patient Care Advisor
Grow West
Cumberland
05.2025 - Current
- Provide expertise and knowledge to patients and explain the potential benefits of each product sold pertaining to strains of therapeutic cannabis
- In depth experience/training within vault procedures and operations
- Continuing cannabis education and maintaining up-to-date product knowledge
- Provide expertise and knowledge regarding therapeutic cannabis administration methods, effects and uses
- Assist in the patient intake process, maintaining confidential patient paperwork and patient records
- Maintain private and confidential, sensitive patient information, must always be HIPPA compliant
- Receive, prepare and complete patient orders and sales utilizing point of sale inventory tracking and record keeping system
- Handling cash payments and entering transactions into dispensary POS system
Business Services Representative
WESTERN MARYLAND CONSORTIUM
12.2023 - 01.2025
- Actively recruited local businesses to partner for agency specific programs
- Planned and Co-facilitated hiring and outreach events with over 40 employers and 200 attendees per event
- Maintained accurate records and client files
- Proficient in agency policies and procedures, client enrollment and closures
Resident Advisor for the Department of Juvenile Services
GREEN RIDGE YOUTH CENTER
01.2023 - 10.2023
- Supervising, escorting, and assisting youth(s) with everyday life skills and advising youth of appropriate alternative behaviors
- Intervening, monitoring, recording and correcting of youth inappropriate/negative behaviors
- Implementing, evaluating and recommending modifications to youth treatment plans
- Coached youth on positive behaviors that would lead to success
Mental Health Associate-Intensive Outpatient Program (IOP)
ALLEGHANY COUNTY HEALTH DEPARTMENT
01.2021 - 01.2022
- Assisted in therapy services by offering transportation to and from facility, updating patient treatment plans and notes.
- Coordinating scheduled appointments and taking vitals of 250+ patients daily
- Administered urine analysis
Health Aid
SALT LAKE CITY VETERANS AFFAIRS HOSPITAL
01.2020 - 01.2021
- Checked COVID-19 status and appointments
- Monitored all incoming traffic through health care system
- Provided health screening and validity of appointments for all entering the health facility
- Provided PPE and wrists bands to indicate health screening had been completed
Education
Bachelor of Arts - Criminology, Psychology
West Virginia University
Morgantown, WV 08.2016 - 01/2020
High school or equivalent -
Frankfort High School
Ridgeley, WV 08.2012 - 05.2016
Skills
- In-depth collaboration skills
- Crisis Prevention
- Persuasive and Effective Communicator
- Sharp Negotiation Skills
- Analytical Aptitude/Detail Oriented
- Counseling/Coaching
- Coordination/Event planning
- Marketing/Presenting
Certification
- Certified-Assisting Job Seekers
- Certified Crisis Prevention
- Certified Suicide Prevention
- Certified Adult and Pediatric First Aid/CPR
- Certified HIPAA Policy and Procedure
- Certified Bloodborne Pathogens
- Certified Behavior Modification Models
- Certified Counseling Methods
- Certification of Achievement-Dean's List, 01/2018-12/2020
References
- Antoinette Rummel, 814-525-7460
- Rachael Bartlett, 801-739-4006
- Shane Hinkle, 301-338-5905
Timeline
Patient Care Advisor
Grow West
05.2025 - Current
Business Services Representative
WESTERN MARYLAND CONSORTIUM
12.2023 - 01.2025
Resident Advisor for the Department of Juvenile Services
GREEN RIDGE YOUTH CENTER
01.2023 - 10.2023
Mental Health Associate-Intensive Outpatient Program (IOP)
ALLEGHANY COUNTY HEALTH DEPARTMENT
01.2021 - 01.2022
Health Aid
SALT LAKE CITY VETERANS AFFAIRS HOSPITAL
01.2020 - 01.2021
Bachelor of Arts - Criminology, Psychology
West Virginia University
08.2016 - 01/2020
High school or equivalent -
Frankfort High School
08.2012 - 05.2016