Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amber Smith

Riva

Summary

Dedicated CNA with experience in outpatient and inpatient settings; skilled in vital sign recording and patient-focused care. Proven ability to enhance patient comfort through effective communication and support during examinations. Committed to maintaining high standards of care and collaboration with medical teams to ensure optimal patient outcomes. Detail-oriented, personable and compassionate with superior communication and rapport-building skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

Accordia Urgent Care
06.2021 - 01.2024
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

Phlebotomist

Atrium Health Navicent
07.2020 - 12.2020
  • Organized daily work based on collection priority.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Assisted in training and onboarding new phlebotomists.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Participated in quality assurance and competency assessment initiatives.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Certified Nursing Assistant

Memorial Hospital of Tampa
10.2019 - 06.2020
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Certified Nursing Assistant

AAMC
01.2019 - 10.2019
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Delivered high-quality care to joint and spine surgical patients who stayed overnight in hospital.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.


Certified Phlebotomy Technician

LabCorp
07.2016 - 10.2019
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Provided guidance and support to laboratory personnel.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Assisted in training and onboarding new phlebotomists.

Education

Associate of Science - Nursing Science

Anne Arundel Community College
Arnold, MD
05-2018

Skills

  • Vital sign recording
  • Care plan implementation
  • Transporting patients
  • Patient-focused care
  • Basic life support
  • Ambulation assistance
  • G-tube care
  • Catheter change and preparation
  • Venipuncture
  • Quality control
  • Sample and specimen collection
  • IV insertion and maintenance

Certification

  • CNA - Certified Nurse Assistant in MD and FL
  • CPT- Certified Phlebotomy Technician from NHA
  • Xray certification


Timeline

Medical Assistant

Accordia Urgent Care
06.2021 - 01.2024

Phlebotomist

Atrium Health Navicent
07.2020 - 12.2020

Certified Nursing Assistant

Memorial Hospital of Tampa
10.2019 - 06.2020

Certified Nursing Assistant

AAMC
01.2019 - 10.2019

Certified Phlebotomy Technician

LabCorp
07.2016 - 10.2019

Associate of Science - Nursing Science

Anne Arundel Community College

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