Ameia Smith
Brandywine
Summary
Clinical Supervisor with extensive experience in healthcare leadership and medical assisting. Successfully led a clinical team to reduce patient wait times by 45% and maintained 100% compliance with regulations. Focused on optimizing workflows and fostering team collaboration to enhance patient care.
Overview
11
11
years of professional experience
Work History
Clinical Supervisor
Fernando Porter,MD
Glenn Dale
01.2020 - Current
- Led and supervised clinical team of 2 medical assistants, nurses, and administrative staff in medium-volume practice serving 20-30 patients daily.
- Partner with physicians and management to streamline workflows, reducing patient wait times by 45% while increasing provider efficiency.
- Design and implement staff training programs, boosting compliance with safety and clinical protocols.
- Oversaw staff scheduling and time management to ensure efficient clinic operations.
- Conducted performance evaluations and provided mentorship to resolve employee conflicts and promote team growth.
- Collaborate with quality assurance teams on audits and corrective action plans, maintaining 100% compliance with federal and state regulations.
- Manage supply inventory and vendor relations to control costs and ensure uninterrupted patient care.
Senior Medical Assistant
Medstar Health
Mitchellville
01.2017 - 01.2020
- Served as lead medical assistant, supporting a team of 4 providers in family medicine, internal medicine, and specialty practices.
- Performed advanced clinical tasks including administering injections, conducting EKGs, venipuncture, wound care, and patient triage.
- Coordinated daily patient flow, balancing provider schedules and patient needs to enhance patient care.
- Trained and mentored new medical assistants, ensuring adherence to clinical standards and documentation accuracy.
- Maintained detailed medical records using EHR systems, collaborating with providers to ensure documentation accuracy.
- Assisted in implementing patient education initiatives that improved treatment plan adherence.
Medical Assistant
Largo Primary Care
Largo
01.2015 - 01.2017
- Provided clinical support by collecting vital signs, recording medical histories, and preparing patients for examinations and procedures, enhancing patient readiness.
- Assisted in minor procedures, lab specimen collection, and sterilization of medical instruments.
- Facilitated front-office operations through appointment scheduling, insurance verification, and patient intake, ensuring smooth patient flow.
- Utilized strong interpersonal skills to enhance patient interactions, contributing to high satisfaction scores.
Education
Certified Medical Assistant (CMA) -
Sanford Brown Medical Institute
Landover, MD01-2007
Skills
- EHR management
- OSHA Compliance
- HIPAA Compliance
- JCAHO Compliance
- Quality Improvement
- Risk Management
- Workflow optimization
- Patient education
- Team supervision
- Team management
- Mentoring
- Training
- Performance Evaluations
- Scheduling
- Resource Management
- Multidisciplinary Collaboration
- Time Management
Affiliations
National Health Associations, Active Member
Timeline
Clinical Supervisor
Fernando Porter,MD
01.2020 - Current
Senior Medical Assistant
Medstar Health
01.2017 - 01.2020
Medical Assistant
Largo Primary Care
01.2015 - 01.2017
Certified Medical Assistant (CMA) -
Sanford Brown Medical Institute