Ameir Lewis
Baltimore
Summary
Detail-oriented professional with a background in customer service and administrative support. Expert in time management and effective communication, contributing to a positive environment for both students and guests, while ensuring efficient organization of records.
Overview
3
3
years of professional experience
Work History
Student Assistant
University of Maryland Eastern Shore, UMES
Princess Anne
11.2025 - 02.2026
- Organized student records, ensuring confidentiality of sensitive information to protect student privacy.
- Assisted students with inquiries, guiding them to effectively navigate university resources for support.
- Sorted and categorized files to enhance access and retrieval efficiency.
Host
Red Lobster
White Marsh
06.2025 - 12.2025
- Greeted and welcomed guests upon arrival at the restaurant.
- Communicated wait times and reservations to guests effectively.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
Server
Red Lobster
White Marsh
06.2023 - 12.2025
- Took and processed customer orders accurately and efficiently.
- Assisted in training new servers on menu items and service protocols.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Provided excellent customer service in a fast-paced dining environment.
Education
High School Diploma -
The Baltimore City College
Baltimore, MD06-2025
Skills
- Data management
- Customer service
- Problem resolution
- Time management
- Team collaboration
- Effective communication
- Faculty support
Timeline
Student Assistant
University of Maryland Eastern Shore, UMES
11.2025 - 02.2026
Host
Red Lobster
06.2025 - 12.2025
Server
Red Lobster
06.2023 - 12.2025
High School Diploma -
The Baltimore City College