Amera Henson
Columbia
Summary
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Owner
Henson Cleaning Services
01.2021 - Current
- Managed daily operations, ensuring high-quality cleaning services and customer satisfaction.
- Streamlined scheduling processes to optimize workforce efficiency and reduce operational costs.
- Built strong client relationships through effective communication and tailored service offerings.
- Analyzed market trends to identify opportunities for business expansion and service diversification.
Assistant
AA&K
01.2021 - 01.2025
- Supported real estate projects including home renovations and client relations
- Drafted contracts and assisted in administrative organization
- Coordinated schedules and project timelines
Teacher
Kindred Learning Center
01.2022 - 01.2023
- Planned and led educational activities for children
- Maintained classroom structure and daily routines
- Communicated effectively with parents and staff
Education
Roland Park Country School
Baltimore, MDNo Degree - Project Management
Anne Arundel Community College
Arnold, MD11-2025
Skills
- Small business management
- Relationship building
- Customer relations
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Staff management
- Marketing
- Negotiation
Certification
CPR Certified
Timeline
Teacher
Kindred Learning Center
01.2022 - 01.2023
Owner
Henson Cleaning Services
01.2021 - Current
Assistant
AA&K
01.2021 - 01.2025
Roland Park Country School
No Degree - Project Management
Anne Arundel Community College