Amira Whitaker

• Greet and assist guests, providing excellent customer service, and responding to inquiries about recreational facilities and programs.
• Manage reservations, registrations, and scheduling for various recreational activities, ensuring smooth operations and efficient use of resources.
• Process payments and handle cash transactions accurately while maintaining detailed records and daily financial reports.
• Demonstrate strong organizational skills while managing multiple tasks simultaneously.
• Maintain a neat appearance at the front desk area at all times.
• Provide excellent customer service to ensure guest satisfaction.

• Assist the Camp Director in planning, organizing, and executing camp programs, ensuring a safe, engaging, and enjoyable experience for all campers.
• Supervise and train camp staff, providing leadership, support, and performance feedback to foster a positive work environment.
• Coordinate with the recreation team to support events, classes, and activities, ensuring a welcoming and inclusive environment for all participants.
• Conduct staff meetings to discuss the day's schedule, rules and expectations for campers.
• Maintain records of attendance, accident reports, incident reports, camper evaluations and behavior logs.

During the summers during this time period, I completed the following tasks:

• Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
• Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.

• Monitored camper behavior during activities while effectively learning how to handle disciplinary situations and encourage positive behaviors.