AMIT SRIVASTAVA
Ellicott City
Summary
Accomplished technology leader with 18+ years of deep expertise in healthcare technology and Artificial Intelligence (AI). My specialty lies in AI-driven engineering and innovative software development across diverse sectors such as healthcare, federal services, retail, telecommunications, and banking. I have a distinguished track record in architecting advanced automation frameworks specifically for Healthcare.gov, playing a pivotal role in the successful execution of over 11 Open Enrollment periods. My core competencies include devising and deploying scalable, intelligent automation solutions that enhance federal healthcare initiatives, setting industry benchmarks in technological advancements and operational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Automation Architect
Optum/United Health Group
07.2020 - Current
- Architected and launched a strategic automated validation framework deployed across multiple Center for Medicare and Medicaid Services (CMS) contracts, catalyzing substantial enhancements in system reliability and performance. This initiative spearheaded cost reductions exceeding $20 million and set a new standard in healthcare technology efficiency.
- Designed and implemented a foundational Artificial intelligence-based automation framework for the iSAVE(Independent Systems Acceptance and Verification for the Exchange) contract with CMS for the American rescue plan rollout through healthcare.gov, resulting in a 60% reduction in manual efforts. This resulted in the successful rollout of public benefits through healthcare.gov during the COVID-19 pandemic.
- Managed cross-functional teams in executing complex technology solutions, ensuring seamless integration and alignment with federal healthcare standards and organizational goals
- Developing and submitting RFPs (Request for Proposals) and RFI's (Request for Information), ensuring alignment with the latest industry trends and technological advancements
- Researched and implemented cutting-edge technologies, continuously updating project methodologies across diverse initiatives.
- Designed real-time reporting dashboard for the systems performance.
- Pioneered the design and implementation of advanced fraud detection systems using machine learning models, significantly enhancing accuracy and reducing financial risks.
- Implemented machine learning models trained on historic open enrollment data to process complex combinations of marketplace enrollment data.
- Defined, documented, and led the execution of strategic directions and architectures for the company's cloud environments
- Researched, designed, planned, and implemented innovative services and technologies, seamlessly integrating them into existing operational frameworks
Technical Lead/Automation Architect
ManTech(Contract)
09.2015 - 07.2020
- Spearheaded the MTST (Marketplace Testing Support Team) initiative, overseeing the critical upgrade of Healthcare.gov's infrastructure to incorporate advanced AI-driven analytics and decision-making platforms as part of a comprehensive Center for Medicare and Medicaid Services project.
- Led a team in employing AI algorithms to validate multiple eligibility scenarios across various states, enhancing the accuracy and efficiency of the Healthcare.gov platform to ensure compliance with federal requirements and facilitate a seamless user experience.
- Managed complex technical challenges that involved coordinating with multiple stakeholders, ensuring the upgraded system met stringent performance, security, and operational standards
- Engineered and enhanced software architectures and frameworks to automate and streamline the validation of delivered products, services, and interfaces
- Advanced the development of automated systems for collecting and reporting on software quality metrics to improve decision-making processes resulted in saving over 1000 manual hours.
- Designed a centralized, object-oriented project framework that efficiently managed all functional scenarios through a single test script, accelerating testing processes
- Empowered technical teams to expand automated coverage by providing AI-centric code frameworks, tools, training, and support, enhancing the integration of AI in traditional testing environments.
- Tackled the company's most complex technical challenges, requiring innovative solutions and a high degree of creativity
- Served as a Subject Matter Expert during internal reviews of software components and systems, ensuring technical integrity and alignment with project goals
- Collaborated effectively with developers, management, and team members to refine testing requirements for significant product updates, new versions, and new product releases
- Delivered solution concepts, estimations, and integration architecture for projects and programs across the organization, ensuring seamless implementation
- Led an in-house development team using Kanban methodology, mentoring new team members and establishing development standards
- Coordinated with vendors to specify and approve deliveries, ensuring products meet predefined quality and functional standards
- Designed and developed a versatile automation framework using Selenium WebDriver, TestNG, and Maven, tailored for diverse application environments, including web, windows, mainframe, mobile, and web services
- Formulated and executed comprehensive test plans for functional and systems integration testing, ensuring thorough coverage and high-quality outcomes
- Developed and scripted automated workflows using a custom framework built upon Selenium, HP-UFT, and Soap-UI/Ready! API, targeting critical product functionalities and performance metrics
Automation Lead
Quality Software Systems, Inc. QSSI(Contract)
04.2013 - 09.2015
- As a part of "Tech Surge" team worked on fixing issues with the initial launch of healthcare.gov federally facilitated marketplace.
- Led the development and implementation of a comprehensive automated software framework tailored for the initial rollout of the Affordable Care Act (ACA) on Healthcare.gov
- Designed and executed a suite of automation tools and scripts that significantly enhanced the efficiency and accuracy of software testing processes, ensuring all system functionalities met or exceeded federal standards
- Designed and implemented an automated validation system for the Edge server billing cycle, which resulted in a cost savings of over 5 million dollars.
- Coordinated with software developers, system architects, and project managers to integrate automation practices into the development lifecycle, reducing manual testing efforts and speeding up the release cycle
- Played a pivotal role in identifying and mitigating potential risks in software performance, which was crucial for the successful national launch of the ACA platform
- Trained and led a team of automation engineers, fostering a culture of continuous improvement and innovation in testing methodologies to support evolving project requirements
Project Lead
Syntel Inc. USA
12.2009 - 04.2013
- Led development and automation teams for FedEx contract for FedEx LITE application.
- Served as point of contact for the company leadership and cross-functional teams
- Owned Design plans and documentation that communicates the standards and procedures of development teams
- Chair scrum/defect review meetings with project team stakeholders to discuss issues found during testing and their current statuses
- Led automation activities within the automation framework.
- Implemented state of the art automation work flow that resulted in catching over 300 critical issues early in the development phase resulting in cost saving of over 4 million for the entire project lifecycle.
- Implemented, gathered, and reported team and project metrics demonstrating business value and continuous improvement in an agile environment
- Managed setup and maintenance of test environments
Team Lead
Syntel India ltd/Syntel Inc. USA
12.2006 - 05.2009
- Conducted in-depth analysis of Information Technology Service Requirements (ITSRs), ensuring comprehensive understanding and accurate translation of client needs into actionable development objectives.
- Spearheaded the analysis and translation of client requirements into robust IT solutions, engaging directly with clients to ensure clarity and accuracy. Led the technical team in devising comprehensive business flows and strategic test methodologies.
- Authored and executed daily shell scripts, enhancing system efficiency and stability. Conducted thorough server checks each morning to ensure optimal performance and database synchronization, identifying and resolving any discrepancies.
- Performed morning server checks to find imbalances between the server and the database
- Engineered the development of robust verification protocols by architecting complex scenarios and preparing essential data metrics in Quality Center. Significantly boosted product reliability and performance through the strategic implementation of front-end enhancements, diligent monitoring, and progressive automation using Quick Test Professional 9.0.
Programmer Analyst
Syntel India Ltd Pune. India
10.2006 - 12.2006
- Analyzed specifications to design comprehensive scenarios that enhance system functionality and performance.
- Identified and documented system irregularities, collaborating with development teams to ensure timely resolutions.
- Reported defects and validated the defects
- Updated and refined scenarios in response to new implementation changes to maintain alignment with evolving system specifications.
- Developed scripts to automate key operational tasks and rigorously maintained system integrity through regular updates and checks.
- Formulated and updated disaster recovery strategies to safeguard system operations and data integrity.
- Maintained rigorous oversight of system updates, ensuring all enhancements met quality standards before deployment and provided detailed reports on system status and project progress to stakeholders.
Education
Bachelor of Engineering(Hons.) - Electronics And Communications Engineering
Rajasthan University
06-2006
Skills
- Healthcare Technology
- Artificial Intelligence Expertise
- Machine Learning Techniques
- Automated Solutions Development
- Technical Project Management
- System Architecture Design
- Cross-Platform Cloud Migration
- AWS Solutions Expertise
- Continuous Integration/Continuous deployment
- Java Application Design
- Skilled in TypeScript Programming
- Python Programming Expertise
Accomplishments
- Innovative System Architectures in Healthcare: Led the design and implementation of groundbreaking AI-based automated systems for a Fortune 5 company, generating over $20 million in savings. This strategic innovation facilitated affordable healthcare access for more than 30 million Americans, demonstrating a profound impact on national healthcare accessibility.
- Recognized Industry Leadership: Authored multiple features in CMS journals and delivered keynote presentations at premier industry events, disseminating advanced methodologies for integrating AI in healthcare technology.
- Operational Efficiency Enhancements: Engineered sophisticated automated workflows that eliminated thousands of manual labor hours annually, accelerating the deployment of critical healthcare services. These advancements significantly increased service delivery speeds and reliability, directly improving patient engagement and care outcomes.
- Critical Role in Healthcare.gov Tech Surge: As an integral member of the response team, I developed key validation and verification components that addressed crucial pre-launch issues with Healthcare.gov. My efforts were vital to ensuring a successful subsequent rollout, crucial for the healthcare coverage of countless Americans.
- Academic and Professional Recognition: Received an Honorary Doctorate from the University of Aztecta for pioneering advancements in information technology. This honor acknowledges my innovative contributions and leadership in developing technologies that solve complex challenges in high-stakes environments.
Volunteer Background
- Judge-2024 Stratus, Sustainability, and Business Innovation Awards.
- Judge-IEEE Computer Society top 30 professionals Award.
- Peer Reviewer-International Conference on Green Artificial Intelligence and Industrial Applications.
- Peer Reviewer-International Joint Conference on Neural Networks
- Judge-Taskformer AI hackathon.
- Judge MegaHackathon.
- Judge Next-Steps Hackathon.
Affiliations
- Fellow-British Computer Society
- Fellow-international institute of computer science professional association
- Royal Fellow-International Organization for Academic and Scientific Development
- Fellow-Threws Research world
- Cloud Security Alliance
- Institute of Electrical and Electronics Engineers
Certification
- PMP-Project Management Professional.
- AWS Solutions Architect.
- Center for Medicare and Medicaid- Information Systems Security and Privacy Awareness Training
- SAFE Agilist.
- ASTQB-CTFL.
Awards and Recognition
Global Recognition Award-2024.
UnitedHealth Group Bravo Awards-2021/2022.
Mantech Certificate of Appreciation-2016.
FedEx Extra Mile Award-2009.
Languages
English
Full Professional
Timeline
Sr. Automation Architect
Optum/United Health Group
07.2020 - Current
Technical Lead/Automation Architect
ManTech(Contract)
09.2015 - 07.2020
Automation Lead
Quality Software Systems, Inc. QSSI(Contract)
04.2013 - 09.2015
Project Lead
Syntel Inc. USA
12.2009 - 04.2013
Team Lead
Syntel India ltd/Syntel Inc. USA
12.2006 - 05.2009
Programmer Analyst
Syntel India Ltd Pune. India
10.2006 - 12.2006
Bachelor of Engineering(Hons.) - Electronics And Communications Engineering
Rajasthan University
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