Summary
Overview
Work History
Education
Skills
Timeline
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Amonti Jackson

Baltimore

Summary

Enthusiastic General Assistant committed to high-quality product delivery and exceptional customer service. Fostered strong team culture through effective recruitment, hiring, and retention of top talent. Demonstrated leadership in mentoring and coaching while ensuring organized coordination of invoicing and billing activities.

Overview

6
6
years of professional experience

Work History

General Assistant

FedEx
Baltimore
02.2026 - Current
  • Coordinated with team members to streamline workflow processes.
  • Maintained inventory records using FedEx tracking systems.
  • Assisted with daily package sorting and distribution operations.

General Help

H&S Bakery
Baltimore
07.2024 - 11.2024
  • Aided daily bakery operations by preparing ingredients and ensuring cleanliness for efficient workflow.
  • Collaborated with team in packaging products for distribution while upholding quality standards.
  • Performed routine checks and basic troubleshooting on equipment to maintain operational readiness.

Security Officer

Securemedy Incorporated
Baltimore
04.2023 - 01.2024
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to detect potential security issues and hazards.
  • Managed access control systems to regulate entry and exit points.
  • Responded promptly to alarms and incidents, following established protocols.
  • Documented daily activities and incidents in detailed reports for review.
  • Provided excellent customer service while addressing visitor inquiries and concerns.
  • Provided a friendly greeting to staff, guests, vendors, and contractors upon their arrival. upon arrival at the facility entrance.

Cook

Halperns' Steak and Seafood
Baltimore
08.2022 - 10.2022
  • Collaborated with kitchen staff to streamline food preparation and service processes, enhancing workflow and reducing wait times.
  • Maintained cleanliness and organization in the kitchen to ensure food safety compliance.

Executed sorting, scanning, and labeling tasks, improving organization and efficiency in inventory management.

Security Officer

Securitas
Baltimore
06.2021 - 05.2022
  • Guarding and watching cameras while interacting with guests in the building.
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to detect and prevent security breaches.
  • Responded promptly to alarms and emergencies, ensuring proper protocols were followed.

Warehouse Worker

Amazon.com
Baltimore
12.2020 - 04.2021
  • Operated warehouse equipment to move and organize inventory efficiently.
  • Assisted in unloading shipments, ensuring accurate inventory counts and placement.
  • Collaborated with team members to streamline packaging and shipping processes.
  • Maintained cleanliness and organization of the warehouse area for operational efficiency.
  • Implemented safety protocols to maintain a secure working environment.
  • Conducted quality checks on products to ensure compliance with company standards.

McDonalds Crew Member

McDonald's
Baltimore
02.2021 - 03.2021
  • Delivered exceptional customer service in fast-paced dining environment.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints promptly, ensuring satisfaction with services provided.
  • Served food quickly for positive guest experiences.
  • Collaborated with team members to ensure timely order fulfillment.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Served food to guests promptly during busy dining hours. for positive guest experiences.
  • Maintained cleanliness of restaurant by ensuring floors were swept and tables wiped. by sweeping floors, wiping tables and emptying trash receptacles.
  • Organized and restocked supplies to support operations and team productivity.

Education

High school diploma -

Digital Harbor High School
Baltimore, MD

Skills

  • Inventory management
  • Warehouse experience
  • Materials handling
  • Package sorting
  • Packaging
  • RF scanner
  • Time optimization
  • Safety compliance
  • Security
  • Security monitoring
  • Surveillance
  • Computer literacy
  • Mathematical calculations
  • Basic math
  • Communication skills
  • Retail experience
  • Organizational abilities
  • Team collaboration
  • Problem solving
  • Detail orientation
  • Customer relationship management
  • English
  • Detail orientation

Timeline

General Assistant

FedEx
02.2026 - Current

General Help

H&S Bakery
07.2024 - 11.2024

Security Officer

Securemedy Incorporated
04.2023 - 01.2024

Cook

Halperns' Steak and Seafood
08.2022 - 10.2022

Security Officer

Securitas
06.2021 - 05.2022

McDonalds Crew Member

McDonald's
02.2021 - 03.2021

Warehouse Worker

Amazon.com
12.2020 - 04.2021

High school diploma -

Digital Harbor High School
Amonti Jackson