Amrita Balbachan
Baltimore
Summary
Experienced with managing cashier teams to ensure smooth and efficient checkout processes. Utilizes team leadership and operational skills to maintain positive customer experience. Track record of effective communication and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Dukin Donuts
09.2020 - 10.2024
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
- Increased customer loyalty and retention.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Chesapeake High School
Essex, MD06-2021
Skills
- Cash handling
- Employee training
- Customer service
- Inventory management
- Team leadership
- Communication skills
- Time management
- Problem solving
- Positive attitude
- Flexible schedule
Languages
English
Timeline
Cashier Team Lead
Dukin Donuts
09.2020 - 10.2024
High School Diploma -
Chesapeake High School
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