Amy Garcia
Waldorf
Summary
Qualified Office Manager with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Office Manager
International Brotherhood of Teamsters
09.2003 - Current
- Manage daily office operations, ensuring smooth workflow and efficient resource allocation.
- Develop and implemented office procedures to enhance operational efficiency and employee productivity.
- Coordinate communication between departments, fostering collaboration and information sharing among staff.
- Oversaw scheduling of meetings and events, optimizing time management for organizational leadership.
- Trained new employees on company policies and office systems, promoting a cohesive team environment.
- Maintained accurate records and documentation, ensuring compliance with regulatory requirements and internal standards.
- Led initiatives to improve office organization, resulting in reduced clutter and enhanced accessibility of resources.
- Evaluated vendor contracts and services, negotiating terms to optimize cost-effectiveness for the organization.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing member and Local Union inquiries or concerns via phone calls and email correspondence.
- Maintained accurate financial records for DRIVE PAC.
- Oversaw DRIVE inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies and DRIVE supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building support to address in house departmental needs.
- Developed a policy manual outlining procedures and guidelines for DRIVE Field Representatives.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Maintained professional demeanor by staying calm when addressing unhappy or angry members.
Education
Associate of Arts - General Studies
College of Southern Maryland
Waldorf, MD12-2018
Skills
- Member and Local Union service
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Office management
- Organizational skills
- Office administration
- Data entry
- Document management
- Clerical support
- Relationship building
- Mail handling
- Scheduling
- Inventory control
- Staff management
- Documentation and control
- Policy implementation
- Workflow optimization
- Staff training
- Meeting planning
- Travel coordination
Timeline
Office Manager
International Brotherhood of Teamsters
09.2003 - Current
Associate of Arts - General Studies
College of Southern Maryland
Applications
Microsoft Access
Microsoft Outlook
Salesforce
Microsoft Excel
Microsoft Word
Hustle
Microsoft Powerpoint
Dynamix
Titan
DRIVE System
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