Ana Dabija
Chisinau,Chișinău Municipality
Overview
14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Asistent Personal
Cântăreață Autohtonă
Chișinău , Chișinău Municipality
03.2020 - 05.2024
Manager Recepție
Marriott Grand Hotel Tverskaya
Moscova, Moscova
10.2011 - 11.2019
- Facilitated staff training, resulting in better customer service.
- Managed team dynamics by implementing conflict resolution strategies.
- Enforced safety regulations to reduce workplace accidents.
- Secured new business opportunities with successful networking events.
- Supervised project timelines for timely completion.
- Implemented cost reduction measures, reduced overhead expenses.
Chelner
Restaurant Рыбный Базар
Moscova, Moscova
09.2010 - 08.2011
Education
Studii superioare nefinisate - Facultatea Limbi Străine, Limba si Literatura Germană,Limba Engleză
Universistatea de Stat din Moldova
Chișinău 09.2011 - 06.2013
Skills
- Meeting coordination
- Employee supervision
- Event planning expertise
- Effective communication and articulation
- Reception operations management
- Advanced bookkeeping
- Inventory control and ordering
- Hotel management software usage
- Facility maintenance oversight
- Guest satisfaction improvement strategies
- Professional telephone manner
- Email correspondence
- Concierge services
- Basic first aid
- Reservation system use
- Advanced hospitality knowledge
- Accurate record keeping
- Night reception supervision
Languages
English
Upper intermediate
German
Intermediate
Russian
Fluent
Certification
Septembrie 2009 - Iunie 2010 Scoala De Antreprenoriat ,, Bussiness Partner,, Contabil
Ianuarie 2017 -Fefruarie 2017 Scoala Națională de Aeronautica Însoțitor de Bord
Timeline
Asistent Personal
Cântăreață Autohtonă
03.2020 - 05.2024
Manager Recepție
Marriott Grand Hotel Tverskaya
10.2011 - 11.2019
Studii superioare nefinisate - Facultatea Limbi Străine, Limba si Literatura Germană,Limba Engleză
Universistatea de Stat din Moldova
09.2011 - 06.2013
Chelner
Restaurant Рыбный Базар
09.2010 - 08.2011