Ana Figueroa
Hyattsville,MD
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Cleaning Manager
Glowvera Pro Cleaning LLC
06.2018 - Current
- Evaluated employee performance and developed improvement plans.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate of Science - Business Administration
Prince George's Community College
Upper Marlboro, MD05.2027
High School Diploma -
High Point High School
Beltsville, Maryland05.2025
Skills
- Social media marketing
- Relationship management
- Business analysis
- Business advertisement
Accomplishments
- Played a key role in supporting day to day operations of a small business, contributing to smooth and efficient workflow.
- Adapted to multiple roles as needed, helping improve overall productivity in a small team enviroment.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cleaning Manager
Glowvera Pro Cleaning LLC
06.2018 - Current
Associate of Science - Business Administration
Prince George's Community College
High School Diploma -
High Point High School