Ana Rodriguez
Baltimore
Summary
Bilingual entrepreneur with over two years of experience managing a successful nail business, providing exceptional client services, and fluent in both English and Spanish. Proven track record in small business management and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nail Technician
Self Employed Services
02.2022 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Cashier
Latino American Mini Market
06.2020 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Accounting
Baltimore City Community College
Baltimore, MDHigh School Diploma -
Patterson High School
Baltimore, MD06.2024
Skills
- Customer service
- Time management
- Nail art techniques
- Service promotion
- Client service quality
- Attention to detail
Certification
Nail Technician Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Nail Technician
Self Employed Services
02.2022 - Current
Cashier
Latino American Mini Market
06.2020 - 02.2022
Accounting
Baltimore City Community College
High School Diploma -
Patterson High School
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