SPENCER K. N. RICHARDS
Kensington,MD
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retirement Consultant
Lincoln Financial
10.2021 - 11.2024
- Managed all aspects of client financial wellness and retirement planning consultation virtually and in-person for a portfolio of over 30,000 employees with five different plan sponsors: Prince William County Public Schools, Loudoun County Public Schools, Valley Health Healthcare, Rockingham County Public Schools, and Albemarle County Public Schools.
- Conducted thorough market research and data analysis to stay abreast of industry trends and to ensure clients were educated about new investment strategies, opportunities, and risks based on personalized market research reports.
- Utilized financial modeling software and algorithms to assess client's retirement income projections and likelihood of success as well as evaluated client risk tolerance levels to develop suitable asset allocation models aimed at achieving long-term financial goals.
- Organized and presented large-scale seminars monthly for plan sponsors on a wide number of topics including retirement planning, Social Security benefits, Medicare, financial budgeting, debt management, as well as other financial wellness topics.
- Fostered long-lasting relationships with clients by addressing any potential challenges, concerns or issues with their personalized portfolio in a timely and professional manner.
- Assisted with new plan implementation and rollout for Albemarle County Public Schools.
- Exceeded 100% of performance goals annually. Performance goals were initially based on rollover size and contribution increases, then switched to number of meetings held per month (160 virtual or in-person/phone click to meet meetings per month). Additionally, maintained one of the highest company-wide contributions increase per meeting rate and auto-increase sign-up rate.
- Received “Partnership of the Year Award” from the Internal Retirement Consultant team for most successful partnership based on performance goals and effective communication and camaraderie. Participated and presented in a company-wide forum to share strategies for a successful client relationship.
Financial Planner
Prudential
08.2019 - 10.2021
- Built strong relationships with new and existing clients by providing exceptional communication during and after the onboarding process.
- Expanded client base through community outreach and strategic business partnerships that maximized client and organizational objectives.
- Developed and managed customized project plans to ensure client financial business plans were on schedule and met all required deadlines while minimizing project risk.
- Analyzed client datasets to develop individualized financial business plans and maximized quarterly client cost savings opportunities using financial modeling software, data-driven insights, and market trends.
- Performed root cause analysis (RCA) to identify long-term care, disability, and life insurance gaps and mitigated risks to client's retirement income strategies.
- Interpreted federal and state regulatory policies related to healthcare/life insurance and presented impact analysis to internal and external stakeholders and contracted vendors.
Licensed Realtor
Compass
05.2015 - Current
- Partnered in over $40,000,000 real estate sales in DC/MD/VA.
- Developed, analyzed, and presented comprehensive reports to internal and external audiences that covered real estate trends and identified new market opportunities.
- Educated clients by delivering explanations of market activities and mortgage loan processes.
- Liaised between bank, buyer, and seller to provide a positive experience for all parties.
- Performed extensive real estate policy review and contract management to maintain compliance with federal and state regulations within DC/MD/VA.
- Performed client and vendor database management to identify prospective clients and to increase revenue for organization.
Licensed Relationship Banker III
M&T Bank
07.2012 - 01.2015
- Managed portfolio of 300 consumer and business accounts and cross-sold various products including consumer/ business checking accounts, savings accounts, credit cards, lines of credit, loans, mortgages, annuities, insurance, and investment products.
- Graduated from the M&T Bank Management Development Program (MDP) which consisted of intensive training in communication, leadership and final development and presentation of a commercial/business banking product.
Internship
United States Chamber of Commerce
01.2011 - 08.2011
- Supported Executive Vice President of Corporate Programs in their daily tasks, reducing workload burden, and allowing for increased focus on high priority projects.
- Prepared project presentations and reports to assist senior staff.
Education
Bachelor of Science - Business Administration With Special Attainments
Washington And Lee University
Lexington, VA05.2012
High School Diploma -
Georgetown Preparatory School
Bethesda, MD05.2008
Skills
- Client Experience Improvement
- Strategic Leadership and Management
- Healthcare Insurance Literacy
- Information Technology Literacy
- Database and Software Management for Business
- International Productions/Operations Management
- Cost/Financial/Managerial Accounting
- Financial Statement Analysis
- Financial Forecasting and Modeling
- Applied Statistics
Certification
- Chartered Retirement Planning Counselor (CRPC)
- M&T Bank Management Development Program Certification (MDP)
- FINRA Series 6, 7, 66 Licenses
- Securities Industry Essentials (SIE)
- Life, Accident, and Health Insurance License (DC)
- Residential Real Estate License (DC)
- Database/Portfolio Management Software (Salesforce, Moxi Engage, Customer Relationship Management)
- Accounting and Tax Software (Quickbooks, Intuit)
- Microsoft Excel (Power Pivot, Excel Macros, etc.)
- Microsoft Office (Word, Power Point, Outlook, Access, Publisher, Web Design)
Timeline
Retirement Consultant
Lincoln Financial
10.2021 - 11.2024
Financial Planner
Prudential
08.2019 - 10.2021
Licensed Realtor
Compass
05.2015 - Current
Licensed Relationship Banker III
M&T Bank
07.2012 - 01.2015
Internship
United States Chamber of Commerce
01.2011 - 08.2011
- Chartered Retirement Planning Counselor (CRPC)
- M&T Bank Management Development Program Certification (MDP)
- FINRA Series 6, 7, 66 Licenses
- Securities Industry Essentials (SIE)
- Life, Accident, and Health Insurance License (DC)
- Residential Real Estate License (DC)
- Database/Portfolio Management Software (Salesforce, Moxi Engage, Customer Relationship Management)
- Accounting and Tax Software (Quickbooks, Intuit)
- Microsoft Excel (Power Pivot, Excel Macros, etc.)
- Microsoft Office (Word, Power Point, Outlook, Access, Publisher, Web Design)
Bachelor of Science - Business Administration With Special Attainments
Washington And Lee University
High School Diploma -
Georgetown Preparatory School
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