Professional with strong background in Writing and Technical Writing. Skilled in effective communication, problem-solving, and adapting to dynamic environments. Known for reliability, teamwork, and achieving tangible results. Possesses relevant technical skills and disciplined approach, consistently aligning with organizational goals.
Overview
4
4
years of professional experience
Work History
Assistant Program Coordinator
PSG
10.2021 - Current
Supported team members by coordinating schedules, resources, and information sharing to achieve program goals.
Increased participant satisfaction through attentive communication and timely resolution of concerns.
Assisted in the development of project plans for successful program implementation.
Provided ongoing support to Program Coordinator in planning, execution, and evaluation of various initiatives within the department.
Acted as a liaison between the organization and external partners to ensure smooth collaboration and execution of joint initiatives.
Prepared paperwork and assisted with clerical duties such as answering phones, data entry input, and responding to emails.
Sales Associate
Bath and Body Works, Limited Brands
07.2020 - 10.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Managed returns, exchanges and refunds in accordance with store policy.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Arts - English Media Studies & Communications
University of Maryland
College Park, MD
05-2026
Associate of Arts - English Literature
Frederick Community College
Frederick, MD
12-2023
Skills
Problem-solving skills
Marketing support
Meeting facilitation
Clear verbal communication skills
Report creation
Multitasking Abilities
Written and verbal communication
Public Speaking
Client meetings
Financial Reporting
Timeline
Assistant Program Coordinator
PSG
10.2021 - Current
Sales Associate
Bath and Body Works, Limited Brands
07.2020 - 10.2021
Bachelor of Arts - English Media Studies & Communications