Ana Laura Zandarin
Baltimore
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director, Summer Arts for Learning Academy (SALA)
Arts for Learning Maryland
08.2023 - Current
- Lead the largest free academic summer program in Baltimore City, serving 3,000 students annually across nine schools
- Supervise and mentor the Assistant Director, conducting weekly check-ins, professional growth assessments, and annual performance reviews
- Oversee and manage a $7M annual budget, representing 47% of the organization’s revenue, ensuring alignment with program goals and financial sustainability
- Drive strategic planning by setting team Objectives and Key Results (OKRs) in alignment with organizational goals and mid-term objectives
- Integrate Race Equity principles into all decision-making processes, ensuring inclusivity and equity for Baltimore families
- Build partnerships with school districts across Maryland to expand the program and explore new revenue streams to enhance organizational sustainability
- Foster relationships with external stakeholders, including vendors, community organizations, and educational institutions, to enrich program offerings
- Analyze and share program data with key stakeholders, including Baltimore City Public Schools and external evaluators, such as WolfBrown
- Participate in organizational leadership initiatives, including weekly operations meetings and monthly Race Equity trainings
ESL Teacher and Curriculum Developer
Anne Arundel Community College
06.2019 - 05.2024
- Taught English to immigrant and refugee adult learners, focusing on language skills needed for GED attainment, credit-bearing courses, and workforce readiness
- Designed curricula to meet diverse learner needs, integrating real-world applications to enhance engagement and retention
Assistant Director, Summer Arts for Learning Academy (SALA)
Arts for Learning Maryland
06.2022 - 08.2023
- Played a critical role in program development, goal setting, and logistics for an award-winning summer learning initiative
- Supervised three Program Coordinators, supporting their professional development and conducting regular performance evaluations
- Managed enrollment, staff hiring, and procurement processes, improving efficiency and communication with families
- Championed organizational equity goals by integrating inclusive practices into program planning and delivery
- Created bilingual marketing materials in Spanish and English, broadening the program’s accessibility to diverse audiences
Freelance Translator (SPA<>ENG)
International Social Services, USA Branch
02.2019 - 06.2023
- Provided high-quality translation of case documents, including home studies, legal documents, and community evaluations, for Latin-American partners
- Ensured accuracy and cultural sensitivity to support repatriation cases effectively
STEAM Enrichment Program Manager
UMBC Sherman Scholars at Lakeland Elementary Middle School
05.2019 - 06.2022
- Designed, implemented, and managed 20 STEAM programs for students from Kindergarten through 8th grade, as well as adult learners
- Coordinated community resources, including food access, school materials, and language support, to meet community needs
- Recruited, trained, and supervised facilitators and staff, fostering a collaborative and supportive team environment
- Developed intergenerational engagement opportunities to bridge gaps between students, parents, and community members
- Produced bilingual communication materials and led parent meetings to build trust and engagement
English as a Second Language Teacher & Program Coordinator
CIC Idiomes Language School
01.2011 - 12.2018
- Company Overview: Barcelona, Spain
- Designed and taught courses across all proficiency levels, from elementary (A1) to advanced (C1), serving students of all ages
- Developed a 40-hour blended learning course for B2-level learners, including instructional materials and assessments
- Created and implemented a Continuous Professional Development Program for educators, delivering seminars on topics such as classroom management and student engagement
- Mentored novice teachers, providing observations, feedback, and professional guidance
- Coordinated after-school English programs, managing teachers and serving as a liaison between schools and the language center
- Barcelona, Spain
Hospitality Roles
01.2005 - 12.2010
- Held various positions in Argentina and Spain, including Front Desk Receptionist, Event Sales Coordinator, and Back Office Manager
- Developed strong customer service, operations management, and team leadership skills
Graduate Student Advisory Board Member
UMBC College of Arts, Humanities, and Social Sciences
08.2021 - 12.2023
- Represented the Community Leadership graduate program on the Dean’s Advisory Board, fostering collaboration among students and faculty
- Contributed to initiatives promoting inclusion, belonging, and graduate student involvement across UMBC’s community
- Participated in planning cross-program gatherings, university walks, and town halls with UMBC’s President
Race Equity Committee Member
Arts for Learning Maryland
08.2024 - Current
- Spearhead the alignment of Race Equity goals across organizational programs and staff teams
- Develop measurable objectives to operationalize Race Equity strategies and ensure accountability
- Facilitate Race Equity training sessions for organizational staff, fostering a culture of inclusivity and awareness
Education
Master of Science - Community Leadership
University of Maryland, Baltimore County
Baltimore, MD12-2023
Bachelor of Arts - Business And Hotel Management
Universidad Del Centro Educativo Latinoamericano
Argentina12-2006
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Creativity and innovation
- Issues resolution
- Cross-cultural collaboration
- Inclusive leadership
- Unconscious bias training
- Organizational change management
Accomplishments
Program Awards for the Summer Arts for Learning Academy (SALA)
2020 - National Summer Learning Association Excellence in Summer Learning
2024 - US Department of Education Engage Every Student Champion
August 2021 - December 2023.
Graduate Student Advisory Board Member
UMBC’s College of Arts, Humanities, and Social Sciences
Per Dean's invitation.
Represent Community Leadership cohorts with the Office of the CAHSS Dean.
Develop ideas for building community, seeking inclusion and belonging, and furthering graduate students' involvement in the UMBC community life.
Collaborate with representatives of all other CAHSS programs in joint projects, such as cross-program gatherings, university walks, and town halls with UMBC President.
August 2024 - Present
Race Equity Committee Member
Arts for Learning Maryland (former Young Audiences)
Responsible for assessing and aligning my team’s Race Equity goals to the organization's.
Tasked with writing the organization’s Race Equity objectives and operationalizing them into standardized procedures and measurable behaviors.
Participate in monthly Race Equity Committee meetings.
Lead Race Equity training sessions for all the staff members of the organization.
Certification
Professional Training Badges from UMBC
2023 - Social Justice Leadership: Race equity, deep listening, community circles, and restorative practices.
2022 - Community Organizing: Tools and procedures from the perspectives of Social Work and Cultural Organizing.
2021 - Grassroots Community Advocacy: Community action plan and development of community partnerships.
Other Certifications
2019 - Maryland Judiciary, Qualified SPA<>ENG Court Interpreter (consecutive, simultaneous, sight).
2015 - University of Cambridge (England) at International House Barcelona, DELTA (Diploma in English Language Teaching to Adults) - Graduate diploma.
2010 - University of Cambridge (England) at International House Barcelona, CELTA (Certificate in English Language Teaching to Adults) - International teaching certification.
Languages
Spanish
Native or Bilingual
Timeline
Race Equity Committee Member
Arts for Learning Maryland
08.2024 - Current
Director, Summer Arts for Learning Academy (SALA)
Arts for Learning Maryland
08.2023 - Current
Assistant Director, Summer Arts for Learning Academy (SALA)
Arts for Learning Maryland
06.2022 - 08.2023
Graduate Student Advisory Board Member
UMBC College of Arts, Humanities, and Social Sciences
08.2021 - 12.2023
ESL Teacher and Curriculum Developer
Anne Arundel Community College
06.2019 - 05.2024
STEAM Enrichment Program Manager
UMBC Sherman Scholars at Lakeland Elementary Middle School
05.2019 - 06.2022
Freelance Translator (SPA<>ENG)
International Social Services, USA Branch
02.2019 - 06.2023
English as a Second Language Teacher & Program Coordinator
CIC Idiomes Language School
01.2011 - 12.2018
Hospitality Roles
01.2005 - 12.2010
Master of Science - Community Leadership
University of Maryland, Baltimore County
Bachelor of Arts - Business And Hotel Management
Universidad Del Centro Educativo Latinoamericano
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