Summary
Overview
Work History
Education
Skills
Affiliations
Certification
BLS Provider
Timeline
Generic

Analeisa Edelen

Falkner

Summary

Seasoned professional with a robust background in farm and retail operations, notably at Homestead Farm. Excelled in performance management and customer service, enhancing operational efficiency and client satisfaction. Demonstrated expertise in managing operations and documentation, achieving significant improvements in productivity and safety. Skilled in fostering positive relationships, driving operational excellence, and implementing cost-saving measures. Collaborative leader that partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Farm Manager

Homestead Farm
07.2022 - Current
  • Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
  • Developed operational budget and monitored farm expenses to enforce and achieve budget adherence.
  • Developed detailed plans based on broad guidance and direction.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Patient Care Coordinator

Potomac Acupuncture And Wellness
10.2024 - 12.2024
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Verified patient insurance eligibility and entered patient information into system.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Greeted and assisted patients with check-in procedures.

Construction Worker

Beuchert Excavating
08.2021 - 12.2021
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Loaded and unloaded materials onto trucks and trailers.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Created organized filing system to manage department documents.

Cashier

Tractor Supply Company
10.2020 - 03.2021
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Learned duties for various positions and provided backup at key times.

Farm Assistant

Homestead Farm
07.2015 - 08.2020
  • Planned schedule for crop rotation, plantings, and harvest.
  • Loaded agricultural products into vehicles and drove vehicles to markets.
  • Worked on cultivation plans for crop production operations.
  • Planted seeds and transplanted seedlings by hand.
  • Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
  • Tracked technical improvements to save on ranch overhead.
  • Placed orders for animal food with vendors and confirmed delivery dates and times.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.

Education

EMT - Emergency Medical Technology

Maryland Fire And Rescue Institute
09.2024

High School Diploma -

LaPlata Highschool
La Plata, MD
06-2021

Skills

  • Performance Management
  • Managing operations
  • Records Management
  • Documentation skills
  • Payment Collection
  • Customer Service
  • Cash Handling
  • Cleaning and sanitizing
  • Written and verbal communication
  • Point of sale operation
  • Time management skills

Affiliations

  • BelAlton Volunteer Fire Department

Certification

Basic Life Support (BLS) Provider

BLS Provider

Knowledge and training to provide CPR and other life saving measures to citizens.

Timeline

Patient Care Coordinator

Potomac Acupuncture And Wellness
10.2024 - 12.2024

Assistant Farm Manager

Homestead Farm
07.2022 - Current

Construction Worker

Beuchert Excavating
08.2021 - 12.2021

Cashier

Tractor Supply Company
10.2020 - 03.2021

Farm Assistant

Homestead Farm
07.2015 - 08.2020

EMT - Emergency Medical Technology

Maryland Fire And Rescue Institute

High School Diploma -

LaPlata Highschool

Similar Profiles

CREATE PROFILE
Analeisa Edelen