Anaïs Rodriguez
Ft. Washington
Summary
Retail sales associate specializing in product promotions and customer education. Demonstrates strong attention to detail and effective time management skills. Committed to enhancing team efficiency and improving customer satisfaction.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate BeerTender
Dog Haus Biergarten
Pasadena
12.2016 - 12.2018
- Supported team during peak hours to ensure operational efficiency.
- Educated customers on menu options, allergens, and ingredients.
- Resolved customer inquiries with professionalism and efficiency.
- Collaborated with kitchen staff for prompt food preparation and delivery.
- Managed inventory levels and restocked supplies to enhance service flow.
- Upsold premium brands to boost overall sales performance.
- Trained new bartenders in drink preparation and effective upselling techniques.
- Maintained compliance with Health Department safety regulations.
- Upsold customers from shelf to premium brands to help boost sales.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Serving beer, wine, cocktails, and other beverages in accordance with local regulations.
- Keeping bar area clean, organized, stocked, presentable, sanitary conditions free from debris and garbage at all times.
- Performing opening, closing duties such as setting up, breaking down the bar area accordingly.
- Handling multiple tasks simultaneously while maintaining attention to detail.
Education
Bachelor Of Arts (BA) - History
California State Polytechnic University, Pomona
Pomona, CA12-2025
Associate Of Arts (AA) - History
Pasadena City College
Pasadena, California, CA01-2019
Associate Of Arts (AA) - Social And Behavioral Sciences
Pasadena City College
Pasadena, California, CA01-2019
Associate Of Arts (AA) - Humanities
Pasadena City College
Pasadena, California, CA01-2019
Skills
- Team collaboration
- Effective communication
- Critical thinking
- Product promotions
- Friendly and outgoing
- Written and verbal communication
- Researching skills
- Independent learning
- Quantitative research
- Literature review
- Presentation skills
- Time management
- Attention to detail
- Collaborative mindset
- Analytical skills
Accomplishments
- Dean's List at Pasadena City College including California State Polytechnic University, Pomona.
References
References available upon request.
Timeline
Retail Sales Associate BeerTender
Dog Haus Biergarten
12.2016 - 12.2018
Bachelor Of Arts (BA) - History
California State Polytechnic University, Pomona
Associate Of Arts (AA) - History
Pasadena City College
Associate Of Arts (AA) - Social And Behavioral Sciences
Pasadena City College
Associate Of Arts (AA) - Humanities
Pasadena City College