Minimised the total of penalty points for team by 35%
Helped underperforming agents to improve productivity by 30%, using tailored development plans.
Increased overall team sales by 48% within 1 year (with an average per team conversion of 32%) by setting clear KPIs, weekly coaching, and sales incentives.
Created transparent dashboards in Excel to monitor daily sales activity and conversion rates.
Process Optimisation: Streamlined workflows to improve efficiency and reduce errors.
Leadership Excellence: Fostered a collaborative team culture and developed future leaders.
Sales agent
KIVORK SRL
10.2020 - 06.2023
Consistently Exceeded Sales Targets: Surpassed monthly and quarterly sales goals, achieving up to 120% of targets.
Developed and Managed Loyal Client Relationships: Built a strong portfolio of repeat clients, resulting in increased revenue and referrals.
Top Sales Performer: Recognized as 'Salesperson of the Month' and awarded for outstanding performance and closing high-value deals.
Mastered Product Knowledge: Became the go-to expert on product offerings, enhancing customer satisfaction and trust.
Successful Sales Strategy Execution: Created and implemented targeted sales strategies, driving growth in new markets.
Effective Upselling & Cross-Selling: Increased sales revenue by successfully upselling and cross-selling to existing clients.
Lead Conversion Excellence: Converted a high percentage of leads into customers, consistently outperforming expectations.
Mentoring and Team Leadership: Led and mentored junior agents, fostering a collaborative environment and improving overall team performance.
Achieved High Customer Satisfaction: Maintained top customer satisfaction ratings, ensuring repeat business and positive referrals.
Optimized Sales Processes: Identified and implemented process improvements, increasing sales efficiency and reducing cycle times.
CEO
WatchPlus SRL
04.2021 - 06.2024
Strategic Leadership: Directed company vision and strategy, driving sustainable growth.
Revenue Growth: Achieved consistent financial targets through innovative business initiatives.
Team Empowerment: Built and led high-performing teams, fostering a culture of excellence and collaboration.
Market Expansion: Identified and capitalized on opportunities to expand market share and enter new territories.
Operational Efficiency: Streamlined processes to enhance productivity and reduce costs.
Stakeholder Relations: Cultivated strong relationships with clients, partners, and investors, ensuring long-term success.
Business and Marketing Development(Consultant) at Orhei-Vit/Carlevana WineryBusiness and Marketing Development(Consultant) at Orhei-Vit/Carlevana Winery